- Remote, United States
- Remote
Manage hotel accommodation and ground transportation for distressed passengers, coordinating with vendors and internal teams to resolve booking requests during flight disruptions.
Responsibilities
- Arrange hotel accommodation and ground transportation for distressed passengers
- Manage urgent and last‑minute passenger relocations
- Receive and respond to booking requests via multiple channels
- Work closely with scheduling teams, internal departments, management, and vendors
- Source suitable hotel options in markets where contracted hotels are unavailable or sold out
Requirements
- High school diploma or GED required
- Some college education preferred
- Nice to have: some college education
- Nice to have: familiarity with ConneX or similar booking systems