As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols.
Deploy and operate new data center infrastructure across projects or functions.
Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g. data was not properly erased) handled in accordance with Google security standards.
Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions.
Requirements
Bachelor's degree or equivalent practical experience
Nice to have: Google IT Support Professional Certificate
Nice to have: experience in a data center or network operation center environment
Support critical infrastructure in a data center by installing hardware, troubleshooting systems, maintaining documentation, and resolving issues.
Compensation
Hourly Rate: $30 - $35
Responsibilities
Install and maintain server racks and hardware components
Perform break-fix repairs and troubleshoot hardware and network issues
Respond to operational incidents impacting service availability and escalate when necessary
Act as a primary point of contact for internal and external stakeholders
Participate in on-call rotations, scheduled maintenance, and change management activities
Requirements
High school diploma or equivalent
Nice to have: Experience working in a data center environment
Nice to have: Associate's degree, technical certification, or equivalent professional/military experience in a relevant field (e.g., computer science, network engineering)
Perform hands‑on work across the full lifecycle of data center IT infrastructure, including installation, maintenance, troubleshooting, and decommissioning of servers, racks, and cabling.
Compensation
USA, OH, PLAIN CITY - 30.91 - 54.18 USD hourly
Responsibilities
Perform procedures on data center IT infrastructure including rack installation and decommission, server deployment, component replacement, repair work, media destruction, audits, and inventory management
Troubleshoot and resolve hardware and systems issues by gathering data, conducting root cause analysis, documenting findings, and implementing or escalating solutions
Review and analyze workflows for optimization opportunities, identify errors, and create or update local and regional procedures to improve team throughput
Coordinate with operations engineers, network technicians, and capacity planning teams to execute projects and remove blockers across sites
Mentor and coach junior technicians, provide technical feedback, and act as a first point of escalation during emergent events
Requirements
Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering)
Nice to have: Experience in a data center or other critical environment
Nice to have: Experience training and onboarding of new team members
Support critical infrastructure in a data center by installing hardware, troubleshooting systems, maintaining documentation, and resolving issues.
Compensation
Hourly Rate: $30 - $35
Responsibilities
Install and maintain server racks and hardware components
Perform break-fix repairs and troubleshoot hardware and network issues
Respond to operational incidents impacting service availability and escalate when necessary
Act as a primary point of contact for internal and external stakeholders
Participate in on-call rotations, scheduled maintenance, and change management activities
Requirements
High school diploma or equivalent
Associate's degree, technical certification, or equivalent professional/military experience in a relevant field (e.g., computer science, network engineering)
Nice to have: Experience working in a data center environment
Nice to have: Experience using ticketing systems to manage tasks and priorities
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. USA, OH, PLAIN CITY - 30.91 - 54.18 USD hourly
Responsibilities
Support customers in multiple data center locations
Perform hardware and network diagnostics and physical repair
Participate in on-call rotation and after-hours support
Install equipment and create documentation
Innovate solutions and fix problems within the Data Center Space
Requirements
Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering)
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
Data Center Technician II, Global Server OperationsNewGoogle · Fredericia, Denmark
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