Senior UX Researcher who cares as much about which questions get answered as about how they get answered, shaping shopping experiences from idea through launch for high-profile, high-stakes innovations in consumer retail.
Responsibilities
Drive research strategy
Shape AI-enabled shopping
Make sure research gets used
Use mixed methods
Communicate with statistical rigor
Requirements
Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field
Nice to have: Master's degree in Human Factors, HCDE, Cognitive Psychology or equivalent
Nice to have: UX Research in non-US markets
Nice to have: Agile/Scrum environment
Nice to have: Use of AI tools to speed up research workflows
Senior Product Researcher to be the voice of Amazon Business customers in the Japanese marketplace, turning deep customer understanding into clear product decisions.
Responsibilities
Plan and run qualitative and quantitative studies — interviews, usability tests, surveys, ethnographic and diary studies, field research, concept testing and rapid feedback — end to end, from study design and recruiting through moderation, analysis and reporting.
Lead multi-study research programs on ambiguous problem areas, and partner with product, design, and business stakeholders to set a research strategy and roadmap across the product lifecycle (discovery to post-launch).
Triangulate research, customer feedback, and behavioral and business data into actionable insights that reveal systemic patterns and root causes, and use data-driven narratives to influence team priorities and product roadmaps.
Review the end-to-end UX, including UI strings and copy, from the perspective of Japanese business customers and flag where the experience does not fit local expectations.
Turn research findings into strategic recommendations for senior leaders, and provide customer evidence for product and business strategy documents such as PR/FAQs and annual plans.
Requirements
Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field
Nice to have: Master's degree in Human Factors, HCDE, Cognitive Psychology or equivalent
Help run research studies for large consumer brands using the Pogo Platform, managing studies and working directly with clients to deliver high-quality research.
Locations (2)
United States
Canada
Responsibilities
Own the day-to-day operations of client research studies
Help clients turn research questions into well-designed studies
Review survey logic and monitor fieldwork and data quality
Work directly with clients to keep them updated on their studies
Work closely with GTM and Product teams to coordinate requests and share client feedback
The Insights Consultant will manage research studies for large consumer brands, turning research questions into well-designed studies and ensuring high quality data through the Pogo Platform.
Locations (2)
United States
Canada
Responsibilities
Own the day-to-day operations of client research studies
Help clients turn research questions into well-designed studies
Write and review study guides
Configure studies in the platform, set up targeting and quotas
Senior UX/Product Researcher, EU INTech ExperienceNewAmazon · Madrid, Spain
Insights ConsultantPogo Technologies, Inc. · Remote, US+1 more
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