Lead customer launches and applicable Change Management initiatives through the full project lifecycle by driving cross-functional execution, managing project governance, mitigating risks, and ensuring operational readiness for successful implementation.
Responsibilities
Lead customer launches and applicable Change Management initiatives through the full project lifecycle
Develop, maintain, and execute project management tools, documentation, and governance artifacts
Drive project execution by facilitating alignment, decision-making, accountability, and issue resolution
Ensure successful transition of projects into stabilization and operational ownership
Facilitate customer meetings, implementation reviews, and project status discussions
Requirements
Bachelor's Degree in International Business, Project Management, Supply Chain, Logistics, Industrial Engineering, Operations Management, or related field
Provide comprehensive facilities and site coordination support to ensure safe, efficient, and compliant building operations.
Compensation
The compensation for the position is: $34.00 - $40.00
Responsibilities
Monitor daily facility operations to ensure a safe, clean, organized, and functional work environment.
Support building maintenance programs and follow site-specific safety and operational procedures.
Maintain working knowledge of building systems, equipment, and facility infrastructure.
Assist with site inspections and identify opportunities for operational improvements.
Track and support key performance indicators (KPIs) and service level agreements (SLAs) to ensure timely completion of service requests and work orders.
Requirements
High School Diploma or GED required.
Associate's or Bachelor's degree in Facilities Management, Business Administration, Property Management, Engineering, or a related field preferred.
Mobile Associates provide customer service and sales support in T-Mobile’s store‑in‑store warehouse/club kiosk setting.
Compensation
Hourly Base Pay: $18.00, plus $5.00 per hour training pay. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Proactively engages with a broad range of customers in a highly‑traffic retail environment
Uses digital tools to educate customers and showcase T‑Mobile’s benefits
Completes training on the T‑Mobile store‑in‑store experience and new products
Performs skills practicing, knowledge sharing, and store operations
Attracts potential customers to drive sales activity
Store-in-Store Mobile Associates are the face of T-Mobile inside a warehouse/club kiosk setting, bringing energy, passion, and expertise to every customer interaction.
Compensation
Hourly Base Pay: $18.00, plus $5.00 per hour training pay. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Proactively engages with a broad range of customers in a highly-traffic retail environment
Uses digital tools, communicates effectively, educates customers, and showcases the value of T-Mobile's warehouse/club member benefits
Completes training on the T-Mobile store-in-store experience, new skills, products, and processes
Performs skills practicing, knowledge sharing, and store operations
Attracts potential customers to further drive sales activity in the location
Store-in-Store Mobile Associates are the face of T-Mobile inside a warehouse/club kiosk setting, bringing energy, passion, and expertise to every customer interaction.
Compensation
Hourly Base Pay: $19.50, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Proactively engages with a broad range of customers in a highly-traffic retail environment
Uses digital tools, communicates effectively, educates customers, and showcases the value of T-Mobile's warehouse/club member benefits
Completes training on the T-Mobile store-in-store experience, new skills, products, and processes
Performs skills practicing, knowledge sharing, and store operations
Attracts potential customers to further drive sales activity in the location
This role focuses on delivering timely, relevant educational messaging across key customer interactions to help customers recognize, avoid, and respond to scams.
Responsibilities
Execute customer education campaigns across multiple channels including email, website, mobile app notifications, and SMS.
Integrate education into customer experiences by identifying opportunities to embed scam prevention messaging.
Deliver timely, relevant messaging at critical moments.
Coordinate cross-functional execution with key stakeholders across the enterprise.
Support content development by translating complex scam prevention topics into simple, engaging, customer-friendly communications.
Mobile Associates are the face of T-Mobile inside a warehouse/club kiosk setting, bringing energy, passion, and expertise to every customer interaction.
Compensation
Hourly Base Pay: $18.00, plus $5.00 per hour training pay. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Proactively engages with a broad range of customers in a highly-traffic retail environment
Uses digital tools, communicates effectively, educates customers, and showcases the value of T-Mobile's warehouse/club member benefits
Completes training on the T-Mobile store-in-store experience, new skills, products, and processes
Performs skills practicing, knowledge sharing, and store operations
Attracts potential customers to further drive sales activity in the location
Store-in-Store Mobile Associates are the face of T-Mobile inside a warehouse/club kiosk setting, bringing energy, passion, and expertise to every customer interaction.
Compensation
Hourly Base Pay: $18.00, plus $5.00 per hour training pay.
Responsibilities
Proactively engages with a broad range of customers in a highly-traffic retail environment
Uses digital tools, communicates effectively, educates customers, and showcases the value of T-Mobile's warehouse/club member benefits
Completes training on the T-Mobile store-in-store experience, new skills, products, and processes
Performs skills practicing, knowledge sharing, and store operations
Attracts potential customers to further drive sales activity in the location
Mobile Associates bring the T-Mobile brand to life within National Sales partner locations, engaging customers, demonstrating solutions, and driving sales.
Compensation
Hourly Base Pay: $19.50, plus $5.00 per hour training pay. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. Annualized incentive target of $18,000/year.
Responsibilities
Proactively engage with customers in a high-traffic retail environment
Leverage digital self-serve tools during customer interactions
Identify customer needs and use solution-based selling techniques
Recommend wireless solutions and onboarding solutions
Complete training on the T-Mobile in-store experience
Mobile Associates bring the T-Mobile brand to life within National Sales partner locations, engaging customers, demonstrating solutions, and driving sales in a high‑traffic retail environment.
Compensation
Hourly Base Pay: $19.50, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Proactively engage with a broad range of customers in a highly‑traffic retail environment
Use digital self‑serve tools during customer interactions and onboarding
Identify customer needs and use solution‑based selling techniques
Recommend wireless solutions and onboarding solutions
Complete training on the T-Mobile in‑store experience
Requirements
High School Diploma/GED
Nice to have: 6 months of customer service and/or sales experience, Retail environment preferred