Customer Success experience jobs

Guide customers through onboarding, ongoing support, check-ins, renewals, and expansion
Handle support tickets and serve as the primary point of contact for veterinary practices
Conduct regular customer check-in calls in German
Monitor churn signals and take proactive steps to retain at-risk customers
Identify and pursue upsell opportunities with existing customers

Skills

German proficiency Customer success experience Retention strategy Automation of operational processes SaaS subscription model familiarity Veterinary practice experience business software

Digital Customer Success Manager

HPE · Posted Nov 10, 2026

Open

Chennai, Tamil Nadu, India
4–6 years

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Digital Customer Success Manager

Responsibilities

Drive customer adoption, consumption, value realization, and growth of HPE's as-a-Service offerings
Manage customer relationships through virtual engagements, success planning, digital campaigns, business reviews, and data-driven recommendations
Partner closely with Sales, Professional Services, Advisory Services, Support, Product, and Partner teams to drive customer success

Requirements

University or Bachelor’s Degree preferred, or equivalent experience
Engineering or technology education, advanced degree or MBA desired

Skills

Account management experience Customer success experience Experience in IT industry Experience in vertical industry Experience in different sales roles

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Customer Success Renewals Representative, Velocity

Veeam Software · Posted Nov 9, 2026

Open

Alpharetta, Georgia, United States
Full-time
$80K–$134K per year
2+ years

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Renewals Sales, Customer Success Representative for Velocity segment responsible for managing territory renewal and expansion goals, with a focus on exceeding quotas.

Compensation

$80,100—$133,500 USD

Responsibilities

Ensuring timely renewals, customer retention, and satisfaction
Removing obstacles to renewal and ensuring customer retention
Proactively monitoring expiring agreements and executing timely actions
Providing timely proposals and quotes
Handling customer and partner inquiries related to quotes, pricing, co-terming, up selling and reinstatement of maintenance contracts

Requirements

Bachelor’s Degree required
Nice to have: Renewals or Customer success experience

Skills

Sales experience Renewals experience Customer success experience SalesForce.com proficiency Excellent verbal and written communication

Director of Customer Success

Resi · Posted Nov 9, 2026

Open

Remote, United States
Remote
Full-time · Director
5+ years

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The Director of Customer Success owns the client relationship after the sale and is accountable for Resi's retention. This is a player-coach role setting the strategy for onboarding, support, and growing clients while leading the team.

Responsibilities

Oversee the full post-sale client lifecycle across the platform and managed services, from onboarding and ongoing support through account expansion.
Set the customer success strategy and operating model, and align it with Resi's move toward a multi-product platform-driven business.
Lead CS strategic planning: set annual and quarterly goals, priorities, and initiatives, and own the function's performance against them.
Lead, develop, and retain the CS team, with clear roles, priorities, and accountability, and shape its structure as Resi scales.
Own the CS budget across team, tools, and vendors, and tie spending decisions to department goals outcomes.

Requirements

Nice to have: Multifamily experience
Nice to have: real estate experience
Nice to have: Hybrid delivery experience
Nice to have: HubSpot
Nice to have: Asana

Skills

customer success experience B2B software experience team management

Sr. Manager, Customer Success

HHAeXchange · Posted Nov 5, 2026

Open

Greater Minneapolis-St. Paul Area, Minnesota, United States
Full-time · Lead
$120K–$140K per year
8+ years

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Seeking an experienced Senior Manager of Customer Success to manage the CS team and portfolio, driving relationship excellence while scaling home care provider technology.

Compensation

The base salary range for this US-based, full-time, and exempt position is $120,000 - $140,000, not including variable compensation.

Responsibilities

Responsible for leading and managing the Customer Success team, driving a high-performance culture and providing leadership through mentoring and strategic direction setting.
Own the full customer lifecycle for a portfolio of several hundred home care agency customers, driving adoption, retention, renewal and expansion (NRR, GRR).
Responsible for the ongoing health of client relationships while building and maintaining strong-lasting partnerships.
Lead business reviews and strategic discussions with senior client leadership, driving alignment and influencing decision making towards the best use of the platform.
Work cross functionally with Product and other areas to manage and deliver on customer expectations and commitments, providing valuable feedback from client interactions to senior leadership.

Requirements

Nice to have: home care
Nice to have: Gainsight

Skills

Customer Success experience

French-speaking Sales & Customer Success Manager

French-speaking Sales & Customer Success Manager

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Customer Success Manager

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Digital Customer Success Manager

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Customer Success Renewals Representative, Velocity

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Responsibilities

Requirements

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Director of Customer Success

Responsibilities

Requirements

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Sr. Manager, Customer Success

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Responsibilities

Requirements

Skills

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