Provide strategic leadership for the Watch & Fine Jewelry business in Taiwan, strengthening brand equity and driving growth.
Responsibilities
Define and orchestrate integrated local marketing strategy aligned with global and regional direction
Develop and orchestrate annual marketing strategies, business plans, sales projections, KPIs and growth priorities
Monitor market dynamics, industry trends, consumer behavior and competitor activities to translate insights into actionable strategies
Identify new opportunities to accelerate business growth and enhance customer acquisition
Coordinate closely with local Communications, PR, Corporate Affairs and Events teams to plan and execute integrated marketing strategies and activities
Requirements
University graduate or above, preferably MBA, major in Marketing
Supports the development and improvement of end-to-end customer journeys across the After‑Sales experience.
Compensation
Competitive compensation and 401k matching
Responsibilities
Evaluate the end‑to‑end After‑Sales customer journey to identify meaningful experience gaps and improvement opportunities
Analyze customer behavior, journey analytics, and voice of customer signals to uncover friction points
Synthesize insights from multiple sources including customer research, behavioral analytics, operational data, and market intelligence
Develop and maintain customer journey maps that document lifecycle stages, key moments, customer needs, pain points, and opportunity areas
Support the development of After‑Sales journey strategies by translating customer insight into clearly defined problem statements and opportunity areas
Requirements
Bachelor’s degree in marketing, business, analytics, psychology, economics, or a related discipline
As a strategic leader in our Customer Intelligence team, you will lead and develop a high-impact analytics team focused on driving customer order growth. Through mentoring, coaching, and hands-on involvement across all initiatives, you will build a data-driven culture that translates customer insights into actionable strategies.
Responsibilities
Lead and mentor a talented team, embedding a test-and-learn culture for high-stakes, data-driven decision-making.
Drive order growth initiatives by being hands-on across all activities, from generating customer insights to designing and analyzing experiments, ensuring every initiative directly contributes to increasing customer orders.
Develop and execute a strategic roadmap for customer intelligence initiatives that balance insight generation, experimentation, and targeted interventions to optimize customer activation, retention, and order frequency.
Construct top-down analytical storylines that provide clear conclusions and strategic recommendations to stakeholders.
Break silos by collaborating closely with cross-functional teams like Product, Marketing, and Sales.
Requirements
Master's or PhD degree in a quantitative field such as Statistics, Mathematics, Econometrics, Computer Science, or a related discipline
CRM Manager m/f/dFlix · Munich, Germany
Assistant Sales ManagerCIMB Group Malaysia · Malaysia
Product Director, Customer Engagement & PrimacyCitizens Bank · US