Customer centricity jobs

Project and Program Manager with Spanish or German

HP · Posted Nov 10, 2026

Open

Sofia, Sofia, Bulgaria
Full-time
5+ years

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Project and Program Manager with Spanish or German

HP · Posted Nov 10, 2026

Open

Sofia, Sofia, Bulgaria
Full-time
5+ years

Apply with Referso

Country Brand Lead (Vaccines)

Pfizer · Posted Nov 11, 2026

Open

Bangkok, Bangkok, Thailand
Hybrid
Full-time · Manager
5+ years

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The Country Brand Lead (CBL) is responsible for management of a designed product group to achieve planned sales, profit and other marketing objectives. This includes owning brand strategies, collaborating with cross-functional stakeholders to tailor strategies and tactics for the market, drive product growth, forecast revenues and operating expenses, and achieve revenue and profitability targets.

Responsibilities

Manages all aspects including (but not limit) launch, setting local vision/ brand direction, execution and coordinating cross functional needs of Pfizer Vaccines to strengthen Pfizer Vaccines position among HCPs community and public.
Develops brand plan by tailor regional/global brand strategies to local market needs, and define local priorities with tactical implementation plan to prepare for execution and tailors as appropriate for segments
Leads external interaction with government & academic stakeholders, including stakeholder strategy
Develops brand plan by tailor regional/global brand strategies to local market needs, and define local priorities with tactical implementation plan to prepare for execution and tailors as appropriate for segments
Monthly commercial performance insights; opportunities and risks assessment in line with market evolution

Requirements

Bachelor’s Degree in Pharmaceutical Science
medical science
MBA (desired)
Nice to have: Vaccine experience
Nice to have: Infectious diseases therapeutic experience

Skills

National Account Director, Immunology

Johnson & Johnson · Posted Nov 9, 2026

Open

Titusville, New Jersey, United States
On-site
Full-time · Manager
$154K–$266K per year
10+ years

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Lead national account management for immunology within the ELEVANCE Health portfolio, driving formulary access, strategic relationships, and business growth.

Compensation

The anticipated base pay range for this position is : $154,000.00 - $265,650.00

Responsibilities

Position Johnson & Johnson Innovative Medicine brands to achieve optimal formulary and/or medical policy access and profitability within assigned account
Act as the Therapeutic Area lead for one or more JJIM franchises
Negotiate for optimal product access leveraging clinical and economic value propositions
Maintain strategic relationships with key customer stakeholders
Seek innovative opportunities beyond access positions

Requirements

Bachelor’s Degree required; advanced degree or MBA preferred
Nice to have: 3 or more years of Payor/PBM account management experience
Nice to have: 2 or more years of people management experience
Nice to have: Experience building team AI literacy and confidence

Skills

Account Management AI Judgement Integration Alliance Formation

Partner Operations Specialist

HP · Posted Nov 9, 2026

Open

Dalian, Liaoning, China
On-site
Full-time · Mid
2–4 years

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Managing supply chain processes and analyses, contributing to demand planning, backlog management, and continuous process improvement.

Responsibilities

Manages supply chain processes, such as inventory analysis, order fulfillment, import/export operations and shipping
Produces reports using IT systems and analyzes data to develop trends for supply and demand activities
Leads the analysis conducted for backlog management
Gathers demand data from country, region, and account managers to contribute to demand planning
Collaborates with regional and global business unit planning teams to maintain and enhance current business processes

Requirements

Four-year or Graduate Degree in Supply Chain Management, Manufacturing Engineering, Operations management, Business Administration, or any other related discipline

Skills

Automation Business Process Data Analysis Enterprise Resource Planning Finance acumen

Head Claims

Prudential plc · Posted Nov 5, 2026

Open

Nigeria
Senior
10+ years

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Lead end‑to‑end operational and supervisory oversight of the Claims team, ensuring policy claims are assessed and settled promptly, fairly and consistently, while protecting the company from fraud, leakage and regulatory, legal, financial and reputational risk.

Responsibilities

Develop and execute the claims strategy in alignment with the company’s business objectives, customer proposition, risk appetite and operational priorities.
Optimize service standards that promote fairness, consistency and sound judgement.
Timely collation of claims data analysis and presentation to the executive management.
Proactively engage and maintain effective relationships with Underwriting, Actuarial, Finance, Legal, Compliance, Risk, Internal Audit, Sales, Customer Service, Technology and Product teams.
Oversee the end‑to‑end notification, registration, validation, investigation, assessment, approval, repudiation and settlement of claims across individual and group life portfolios.

Requirements

Bachelor's in Insurance, Actuarial, or related courses

Skills

Claims Expertise Regulatory and Risk Judgement Customer Centricity

Customer Relations Executive I Real Estate I Asset Management

Al Futtaim Private Company LLC · Posted Nov 8, 2026

Open

Cairo, Cairo, Egypt
On-site
Full-time · Mid
2–5 years

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To deliver a seamless customer experience within the community by managing customer inquiries, complaints, and requests, conducting daily site inspections, and coordinating with internal stakeholders to ensure high service standards, customer satisfaction, and community compliance.

Responsibilities

Conduct daily site inspections and report findings with recommended corrective actions.
Conduct on-site inspections, including evening or night shifts when required, and follow up on corrective actions.
Monitor community facilities and common areas to ensure compliance with service standards.
Handle customer inquiries, complaints, requests, and feedback professionally.
Coordinate with internal departments and contractors to resolve customer issues.

Requirements

Bachelor’s degree in Business Administration, Marketing, or a related field

Skills

community relations residential community operations customer service site inspection reporting customer centricity

Key Account Manager

6084-Janssen Research & Development Legal Entity · Posted Nov 6, 2026

Open

Remote, Canada +1 more
Remote
Full-time · Manager
CA$118K–CA$168K per year
6–8 years

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The Key Account Manager (KAM) develops and executes national account strategies and builds long-term partnerships with priority public- and private-sector customers.

Locations (2)

Markham, Ontario, Canada
Toronto, Ontario, Canada

Compensation

The anticipated base pay range for this position is : 117,900.00 CAD - 167,900.00 CAD Additional Description for Pay Transparency: Under current guidelines, this position is eligible for a discretionary performance bonus.

Responsibilities

Identify target accounts and growth opportunities using portfolio strategies and customer insights
Partner with marketing, sales, contracts, finance, legal and Healthcare Compliance to agree priorities and develop strategic account plans
Build sustainable relationships with leaders at priority sites
Engage customers interactively, follow through on commitments and position emerging solutions to address unmet health system and patient needs
Use advanced negotiation techniques and a partnership approach to deliver compliant, measurable short- and long-term value

Personal Systems Business Planning Manager

HP · Posted Nov 6, 2026

Open

Spring, Texas, United States
On-site
Full-time · Manager
$131K–$185K per year
10+ years

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Leading the development, negotiation, coordination, and communication of business plans to maximize opportunities and achieve performance goals within personal systems.

Compensation

The pay range for this role is $130,700 to $185,000 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only).

Responsibilities

Organizes and leads recurring meetings, including PS Cat Ops Staff Meetings, SIOP Reviews and Cat Ops Team Lead Meeting
Supports cross-functional planning and reviews, such as Commercial Compute Product/Demand Monthly SIOP Review
Develops recommendations from complex data and business analysis and formulates them into business plans
Establishes the metrics required to measure business performance, setups reviews, and recommends the go-forward strategy
Staffs and manages cross-functional teams across the entire span of business planning activities

Requirements

Four-year or Graduate Degree in Business Administration, Finance, Economics, or any other related discipline
Nice to have: Project Management Professional (PMP) Certification
Nice to have: Python
Nice to have: R
Nice to have: SQL

Skills

Analytics AI usage

Personal Systems Business Planning Manager

HP · Posted Nov 6, 2026

Open

Spring, Texas, United States
Full-time · Senior
$131K–$185K per year
10+ years

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Leading the development, negotiation, coordination, and communication of business plans to maximize identified opportunities and achieve performance goals. Exploring new business opportunities, partnerships, and expansion strategies.

Compensation

The pay range for this role is $130,700 to $185,000 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only).

Responsibilities

Organizes and leads recurring meetings, including PS Cat Ops Staff Meetings, SIOP Reviews and Cat Ops Team Lead Meeting, where he is the meeting organizer and distributes follow‑up notes and minutes after sessions
Supports cross-functional planning and reviews, such as Commercial Compute Product/Demand Monthly SIOP Review, where he participates alongside demand planning, category ops, and supply stakeholders
Develops recommendations from complex data and business analysis and formulates them into business plans
Establishes the metrics required to measure business performance, setups reviews, and and recommends the go-forward strategy to address performance gaps
Staffs and manages cross-functional teams across the entire span of business planning activities. This also includes recognition, nominations, and people‑related coordination.

Requirements

Four-year or Graduate Degree in Business Administration
Finance
Economics
Nice to have: Python
Nice to have: R

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