Referso Jobs

Capping Supervisor

Aston Carter · Posted Nov 6, 2026

Hopkins, Minnesota, United States
Hybrid
Contract · Manager
$36–$43 per hour
5+ years

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The Supervisor, Capping Operations is responsible for leading a team of Capping Associates and Analysts, ensuring operational excellence through leadership, workload management, quality oversight, and compliance across vehicle acquisition operations.

Compensation

The pay range for this position is $36.05 - $43.26/hr.

Responsibilities

Lead, coach, develop, and manage a team of Capping Associates and Analysts
Oversee daily operations including workload balancing, queue management, Service Cloud case management, production metrics, and SLA attainment
Provide operational oversight of complex billing, taxation, capitalization, payment, VIN, registration, and financial reconciliation
Drive operational excellence by identifying trends, analyzing performance metrics, and implementing process improvements
Build strong partnerships with Acquisitions, Vehicle Processing, Supplier Services, Accounting, Accounts Payable, Tax, IT, and Client Success

Requirements

Bachelor's degree in Business, Finance, Accounting, Operations, or related field
Nice to have: Salesforce
Nice to have: Service Cloud
Nice to have: CPE
Nice to have: Xcelerate

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Finance Operations experience Contract Administration

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