- Cairo, Cairo, Egypt
- On-site
Lead Desktop Support Technician responsible for maintaining desktop environment, troubleshooting, and leading escalation of complex issues on site in Cairo.
Responsibilities
- Maintain, analyze, troubleshoot, upgrade, replace and repair computer systems hardware and peripherals
- Act as escalation point for complex technical and configuration issues
- Provide onsite support for VIP/P&E users
- Technical SME on all desktop applications
- Configure and administer softphone and hard phone
Requirements
- Associate or Bachelor’s degree in Computer Science, Information Technology or Engineering or equivalent