Responsible for appraising customer’s vehicle damage to determine the cost of repair for insurance claims or customer paid repairs, maintaining business flow while working with insurance adjusters and customers to assure a quality job while upholding customer satisfaction standards.
Responsibilities
Ascertain automotive body damage by conducting inspections and examinations to determine extent of structural, body, mechanical or interior damage
Develop/prepare estimate cost by costing parts, supplies, labor and calculating customer's payment, including deductibles to repair or replace each damaged item
Obtain insurance estimates by contacting insurance companies, reviewing damage estimates with insurance adjuster, resolving repair and replacement requirements
Prepare work order by describing repair and replacement services required, obtain approval signatures, enter work order into work management system
Maintain customer rapport by explaining estimate and expected return of vehicle
Requirements
Bachelor's degree
Associate's degree
Nice to have: previous automotive experience
Nice to have: prior automotive estimating experience
Provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process.
Compensation
Estimated $55,000 - $78,000 / Year
Responsibilities
Create estimates and document needed repairs and parts replacement on the damage appraisal
Coordinate repair needs for customers, including all communication and updates to customers and insurance companies
Ensure every customer interaction is documented, updated efficiently and accurately
Provide accurate and timely information to customers guiding them through the repair process
Ensure compliance with all insurance client requirements, processes and metrics
This position supports the Auto Physical Damage Operation by providing material damage claims handling for insurance policies written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements.
Compensation
The starting pay range for this position is: $35.94 - $47.87
Responsibilities
Utilize physical inspections to complete accurate and thorough estimates for vehicle repair
Evaluate accident related damages and vehicle repairability
Communicate and interact with insureds, claimants, repair facilities, internal claims staff
Provide clear and concise documentation to support estimated damage via photos and detailed descriptions
Negotiate within settlement authority to resolve claims
Requirements
Associates Equivalent combination of education and experience
Vocational Equivalent combination of education and experience
Bachelors Equivalent combination of education and experience
Handle accident and weather-related claims for homeowners, commercial properties, and large losses through on-site inspections and expert claim adjustment.
Compensation
Potential starting salary range: $78,862.06 - $112,500.00 annually. Potential yearly incentive pay up to 15% of base salary.
Responsibilities
Conduct on-site inspections and assessments of property damages for both residential and commercial claims
Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
Provide exceptional customer service throughout the claims process
Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
Investigate and adjust both personal and commercial property claims with exposures up to $500,000
Requirements
Bachelor’s Degree in a related field such as Risk Management, Insurance, Business, Construction Management or a similar discipline
Nice to have: Property insurance concepts
Nice to have: Residential and commercial building construction knowledge
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