- Full-time · Entry
Front Desk Agent
Compensation
Competitive wages and advancement opportunities
Responsibilities
- Welcome guests with a friendly and professional attitude
- Process guest check-ins and check-outs accurately and efficiently
- Assist guests with reservations, room assignments, inquiries, and special requests
- Answer and direct incoming phone calls promptly and professionally
- Process payments, including cash, credit cards, and room charges, ensuring accuracy in all transactions
Requirements
- High school diploma or equivalent
- Nice to have: Previous Front Desk or customer service experience
- Nice to have: Basic understanding of hotel front desk operations
- Nice to have: Ability to identify opportunities to promote resort amenities, services, and room upgrades
- Nice to have: Basic computer proficiency and ability to learn property management systems