The Mainframe Developer will design, develop, modify, test, and support mainframe programs and interfaces that enable seamless data exchange between legacy Child Support Enforcement system (ICAR) and the new Eligibility Determination system (EDEN).
Compensation
$70-75/hr on W2
Responsibilities
Develop, enhance, and maintain COBOL and JCL programs that process interface files between ICAR and EDEN
Modify file layouts, data mappings, transformation logic, and validation routines based on business and technical requirements
Enhance batch processing workflows, GDG structures, and VSAM datasets to support evolving integration requirements
Support modernization efforts by replacing legacy eligibility data sources with EDEN-derived data
Maintain and troubleshoot existing production processes and interfaces
Requirements
Nice to have: Experience supporting Child Support Enforcement systems
Nice to have: Experience with eligibility systems
Nice to have: Experience with public assistance systems
Nice to have: Experience with large-scale legacy modernization projects
Provide professional, friendly and efficient support to patients and dental practices, managing enquiries, appointments and records across phone, email and online channels.
Responsibilities
Managing patient enquiries, appointments and records across phone, email and online channels
Assisting with insurance enquiries, payment options and general dental service information
Working closely with dental practices and clinical teams to ensure clear communication and a seamless patient experience
Responding to patient concerns and complaints with empathy, professionalism and a solutions-focused approach
Managing competing priorities while maintaining a high standard of customer service
Provides high-quality customer service for diverse customers of all ages at assigned library location(s). Assists customers in gaining access to a wide variety of services, including, but not limited to library accounts, public technology assistance, and readers’ advisory services.
Locations (2)
Sumner, Washington, United States
Bonney Lake, Washington, United States
Compensation
Hiring Range: $25.10 - $29.11 per hour/ year; Pay Grade Range: $25.10 - $34.75 per hour/year
Responsibilities
Delivers high-quality, customer-focused services to diverse customers of all ages.
Works with customers in person, by telephone, and digitally.
Communicates and applies the Library’s policies and procedures, addresses and assists in resolving customer concerns, incidents, and complaints.
Performs routine circulation and customer account management duties (e.g. check in/out materials, shelving, process holds, library card registration, cash handling, and account inquiries).
Provides basic reference and readers’ advisory assistance in person, online and other various formats.
Support single people, couples, and families experiencing primary homelessness through client‑centred, strengths‑based and trauma‑informed case management.
Compensation
Remuneration: $46.70 per hour + Super + NFP Salary Packaging
Responsibilities
Support clients experiencing primary homelessness
Deliver client‑centred, strengths‑based and trauma‑informed case management
Assist clients in maintaining emergency motel accommodation
Help clients work towards longer‑term housing outcomes
Collaborate with a supportive and experienced group of professionals
The Program Specialist performs administrative support, project management, meeting coordination, document management, and workflow development across various functional areas.
Responsibilities
administrative support
project management
meeting coordination and management
document preparation and management
data gathering, research and analysis
Requirements
Associate degree in a related field or equivalent work experience
Provide exceptional service to advisors and investors, handling inbound contacts and complex financial transactions after completing a comprehensive training program.
Locations (2)
Fort Mill, South Carolina, United States
Charlotte, North Carolina, United States
Compensation
$23.18-$38.63/hour
Responsibilities
Onboard to a team and serve as the first point of contact for advisors and investors
Handle 25-30 inbound contacts daily, ranging from simple account inquiries to complex financial transactions
Deliver world-class service and client-centric experiences
Resolve issues in real-time and advise clients
Conduct detailed research and navigate databases for accurate solutions
Requirements
Bachelor’s degree or equivalent education and experience
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