- Turin, Piedmont, Italy +2 more
- Hybrid
- Full-time · Mid
- 2+ years
Coordinate technical investigations on the satellite connectivity system performance across a multidisciplinary team. Act as a L3 technical escalation to support our services and partners during complex investigations or critical escalations.
Locations (3)
- Turin, Piedmont, Italy
- London, England, United Kingdom
- Dubai, Dubai, United Arab Emirates
Responsibilities
- Coordinate technical investigations on the satellite connectivity system performance across a multidisciplinary team
- Act as a L3 technical escalation to support our services and partners during complex investigations or critical escalations
- Proactive analysis system and service performances, to identify anomalies which lead to poor performance
- Enhance system and service monitoring and reporting to understand and communicate user experience with internal and external stakeholders