Support day-to-day network operations, monitor network health, troubleshoot incidents, maintain equipment, and collaborate with engineering teams to ensure reliable network services.
Responsibilities
Monitor enterprise network health and performance across Juniper-based platforms, wireless services, firewalls, WAN circuits, and related infrastructure
Perform initial triage for network incidents by gathering logs, reviewing monitoring data, validating symptoms, and escalating issues
Assist with troubleshooting connectivity, latency, packet loss, routing, switching, wireless, DNS, DHCP, VPN, and firewall issues across stores, corporate offices, distribution centers, cloud environments, and partner connections
Support incident and problem management processes by documenting timelines, troubleshooting steps, findings, corrective actions, and follow-up items
Assist with maintaining network equipment, performing approved software and firmware updates, completing lifecycle maintenance activities, and validating changes
Requirements
4-year degree in an IT-related field or equivalent work history
Execute full ownership over the technical trajectory of assigned product-specific opportunities, securing the Technical Win autonomously.
Responsibilities
Execute full ownership over the technical trajectory of assigned product-specific opportunities, securing the Technical Win autonomously.
Define and execute customized, deep-dive technical demonstrations autonomously, finalizing the Design of Record (DoR) to bridge the gap between discovery and implementation.
Orchestrate internal resources autonomously to unblock lifecycle obstacles and resolve stalled proof-of-value projects through proactive design validation.
Maintain high execution velocity and resilience when faced with shifting parameters or technical roadblocks during complex POVs.
Define and pursue a rigorous path of technical fluency across assigned subdomains, utilizing product sandboxes and labs autonomously.
Requirements
Nice to have: prior experience with CyberArk/Idira platform ecosystem
Own the technical sales strategy for global, enterprise-level accounts and top partner led accounts
Lead discovery sessions, whiteboard architectures, deliver product demonstrations, manage PoC/PoV, drive product adoption from initial adoption to mass rollout
Design tailored zero trust solutions integrating Enterprise Browser and ZTNA products into customer security ecosystems
Build deep technical relationships with key customer stakeholders including CISOs and CIOs
Represent Citrix and Cloud Software Group at industry conferences, webinars, and regional events
A technical leadership role within the Citrix security business unit bridging the gap between complex enterprise IT challenges and Citrix's zero-trust product portfolio.
Responsibilities
Own the technical sales strategy for global, enterprise-level accounts
Lead discovery sessions, whiteboard architectures, and deliver product demonstrations
Manage complex Proof of Concepts/Values (PoC/PoV)
Design tailored solutions that integrate Enterprise Browser and ZTNA products into the customer's existing security ecosystem
Build deep technical relationships with key customer stakeholders such as CISOs and CIOs
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