Lead the definition of strategies, processes, and structures for effective discovery and delivery of solutions that result in valuable and delightful experiences for our customers, agents, and employees.
Compensation
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Responsibilities
Leverage domain-specific expertise and leadership to contribute to functional business plans with bottom-line impact for the company
Guide effective communication of design strategies and objectives, ensuring the coordination of work across teams and organizations
Establish and manage achievement of XD function strategic objectives for your organization, including policies, practices, staffing, and budgets
Set strategic priorities and guide others in collaborative definition and refinement of models, concepts, and design elements
Support and promote a culture of research and testing that engages various stakeholders
Requirements
Bachelor’s degree or its equivalent in work experience
Hiring a UX Designer for Infrastructure to work with exceptional engineering teams, creating open-source tools to build clouds and manage clusters of compute globally.
Compensation
In addition to base pay, we offer a performance-driven annual bonus or commission.
Responsibilities
Building tools that enable everyone to build their own cloud experiences (MAAS, LXD, MicroCloud and Canonical k8s)
Collaborating with product managers and engineers to shape the future of the Data Center: Self-sovereign Clouds
Supporting deeply complex products with the process of design and UX heuristics
Working to evolve and evangelise design systems that drive consistency and efficiency
Understanding the broader scope of your work and its numerous interconnected constraints
Requirements
Bachelor’s or equivalent in User Experience, Design, or STEM
Lead and manage end-to-end workplace innovation pilots, translating data into design standards and policy adjustments to enhance employee experience.
Locations (3)
San Francisco, California, United States
Chicago, Illinois, United States
Atlanta, Georgia, United States
Compensation
The typical base salary range for this position is $117,400 - $177,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $140,900 - $193,700 annually.
Responsibilities
Manage full pilot lifecycles—kickoffs, workstreams, monitoring, and closeouts—keeping projects on scope, schedule, and budget.
Support the project plan, turning concepts into projects aligned with pilot objectives.
Run cross-functional programs, coordinating workstreams across design, project delivery, operations, data and technology, communications, and employee engagement.
Lead product design and research across Fishbrain, building and scaling the design function, driving business impact through design, and integrating AI into the design process.
Responsibilities
Lead product design and research across Fishbrain
Build and lead the design guild, system, and research practice
Shape product strategy with Product Director and VP of Engineering
Drive business impact through design, tying work to metrics
Lead design for furniture from concept to launch, collaborating with cross‑functional teams and vendors to deliver high‑quality products on a quarterly timeline.
Responsibilities
Partner with the Design Director to develop a cohesive look and feel for living spaces each quarter
Participate in historical design research and market research to create concepts and design strategies for outdoor furniture and upholstery collections
Utilize 3D CAD software, such as Rhino, to create 3D models for presentation renderings and technical specs
Create concept renderings in Keyshot for key milestone meetings
Create technical specifications for vendors to follow for quoting and development
Responsible for delivering end-to-end, efficient, and consistent service experiences, advocating needs-based design, design research, design thinking and service design, and coaching junior team members.
Responsibilities
Deliver end-to-end service experiences
Advocate needs-based design, design research, design thinking and service design
Coach and support junior team members
Create experience maps and service blueprints
Facilitate workshops using a variety of techniques
Requirements
Nice to have: full-service digital agency experience
As an experienced Service Designer (Consultant) at Kainos, you will be responsible for delivering end-to-end, efficient, and consistent service experiences.
Responsibilities
Deliver end-to-end service experiences
Advocate for needs-based design, design research, design thinking and service design
Manage, coach and develop staff
Guide others in design principles
Create experience maps and service blueprints
Requirements
Nice to have: full-service digital agency experience
Lead the user-centred design and improvement of complex, end-to-end services across Lewisham Council.
Compensation
£57,180 – £59,394 per annum (P05)
Responsibilities
Lead defined areas of service discovery and redesign across council services and transformation programmes
Plan and conduct design research, gather and analyse evidence, map end-to-end journeys and processes across different channels
Work with colleagues to identify opportunities, simplify services, and develop and test improvements with clear measures of success
Consider how people, processes, data, technology and channels of access work together
Help teams understand complex problems, assess options and develop practical improvements
Requirements
Degree-level qualification in Service Design or a closely related field (Human-Centred Design, User Experience Design, Design Management) or equivalent substantial experience
Nice to have: experience in local government or another complex service environment