Lead the design of complex customer and associate experiences from concept through delivery, collaborating with Product and Engineering to shape meaningful experiences.
Compensation
$89,800.00 - $134,700.00/Yr.
Responsibilities
Lead the design of complex customer and associate experiences from concept through delivery
Create service designs, user flows, prototypes, experience concepts, and experience strategies
Plan and conduct moderated and unmoderated tests, surveys, and other qualitative and quantitative evaluations to inform design decisions
Drive early problem definition and solution direction in partnership with Product, ensuring the right thing gets built before execution begins
Apply customer insights, test results, analytics, and business goals to identify opportunities and improve experiences
Requirements
Bachelor's degree in a related field or equivalent practical experience
A Designer specializing in brand identity who plays a key role with Design Directors and Strategy leads to elevate design standards of the agency's output by concepting and executing distinctive ideas and designs.
Locations (2)
Chicago, Illinois, United States
New York, New York, United States
Compensation
The anticipated base salary range for this position is $55,000 – $90,000.
Responsibilities
Hands on visual/graphic and branding design including concepting and executing branding and design ideas
Revise and edit designs, ensuring alignment with client expectations and project goals
Develop on-brand creative activations rooted in strategy that serve as a framework for bringing art and messaging to life for specific audiences, across channels
Partner with teams to create concepts that enhance response strategies and achieve client goals
Understand unique audiences and creating content that is relevant to each
Design end-to-end product experiences for an AI-powered enterprise real estate platform, simplifying complex workflows and creating visual assets for marketing and sales.
Responsibilities
Design end-to-end product experiences, from user flows and wireframes to polished UI and developer handoff
Simplify complex workflows and data-heavy processes, including dashboards, analytics, and data management, into intuitive, user-friendly experiences
Apply strong UX thinking to solve problems, explore edge cases, and shape product decisions
Create high-quality visual assets for Marketing, Sales, and other business needs, including presentations, campaigns, and digital content
Explore AI tools and new technologies to accelerate design, prototyping, and creativity, and use vibe coding to amplify designs and bring them to life as working prototypes
Requirements
Nice to have: designing complex B2B SaaS or enterprise products
Nice to have: AI-powered products
Nice to have: rapid prototyping tools such as Lovable
UI/UX Designer responsible for creating and maintaining a unified design system and delivering high-quality UX/UI across product and marketing touchpoints.
Responsibilities
Contribute to the creation, evolution, and maintenance of our design system, including components, variants, and patterns in Figma.
Own UX/UI design tasks across our product ecosystem — from wireframes and user flows to high-fidelity designs and prototypes.
Collaborate closely with cross-functional teams (product, marketing, design) to translate briefs into thoughtful design solutions.
Ensure consistency across all digital touchpoints, aligning product and marketing experiences.
Create product-related digital assets to support marketing and communication initiatives when needed.
Requirements
Education in a relevant field (digital design, interaction design, graphic design, or similar)
Design the behavior, prompts, and user experience of Sidekick Labs’ AI agent, ensuring trustworthy interactions and seamless handoffs across platforms.
Responsibilities
Design agent behavior and prompts
Audit and set patterns for cross-platform consistency
Create handoff flows from conversation to editable work
Lead the research and design team to build an AI-native product and agentic commerce experience. Owns the point of view on how commerce products are built and experienced in an agentic world, setting direction, standards, and frameworks.
Responsibilities
Lead the research and design team towards a clear picture of an AI-native product and agentic commerce experience.
Set the bar by doing the work alongside the team.
Own the end-to-end experience design, including how it holds together, earns trust, and performs under AI generation.
Design agentic experience design: how agents behave, when they surface, and how transparency, control and fallback get designed.
Build an AI-native design system (machine-readable, token-driven system for AI tooling).
The starting salary range posted for this position is $138,100.00 to $196,500.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Responsibilities
Own design work from problem framing through delivery
Define complex problems within the wireless product area
Design complete wireless workflows and elevate craft quality
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