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L2/L3 Systems Engineer (MSP Experience Required)
Outsourcing Advantage · Santo Domingo, Dominican Republic+5 more

+10K new in the last hour

L2/L3 Systems Engineer (MSP Experience Required)

Outsourcing Advantage · Posted Nov 4, 2026

Santo Domingo, Distrito Nacional, Dominican Republic +5 more
3+ years

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Provide advanced Level 2 and Level 3 technical support for multiple client environments in Managed Services Provider settings.

Locations (6)

Santo Domingo, Distrito Nacional, Dominican Republic
Philippines
Mexico
Costa Rica
Colombia

Albania

Responsibilities

Provide advanced Level 2 and Level 3 technical support for multiple client environments.
Troubleshoot and resolve complex issues involving Microsoft 365, Azure, networking, servers, endpoints, and infrastructure.
Manage and support Microsoft cloud technologies, including Entra ID (Azure AD), Exchange Online, SharePoint, and Intune.
Administer and troubleshoot Windows Server environments, including Active Directory, Domain Controllers, Group Policy, and directory synchronization.
Configure, maintain, and troubleshoot network infrastructure, including firewalls, VPNs, content filtering, and security solutions.

Requirements

Nice to have: Multiple MSP tools and platforms
Nice to have: Microsoft Certified: Azure Administrator Associate
Nice to have: Microsoft 365 Certified: Administrator Expert
Nice to have: Microsoft Certified: Endpoint Administrator Associate
Nice to have: Enterprise Microsoft environments

Skills

Microsoft 365 Entra ID (Azure AD)Exchange Online SharePoint Intune PowerShell scripting Azure Virtual Machines Azure Virtual Desktop (AVD)Windows Server administration Active Directory Group Policy Directory synchronization tools Hardware firewalls VPN technologies DPI-SSL and content filtering Virtualization platforms Backup technologies PowerShell Azure Azure AD Azure Virtual Desktop Windows Server Firewall vendors VPN

Benefits

Weekly payments
Weekends off

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