The Patient Care Connect Specialist is a detail-orientated individual who is the primary point of contact for patients and caregivers, ensuring a positive patient experience. They are responsible for gathering patient demographics, insurance information, and referral documentation to accurately register new and returning patients.
The hourly rate range for this position is $26.00 - $41.28.
- Make changes and edits in scheduling templates to optimize patient access and provider productivity.
- Collaborate with department/clinic managers and providers, as well as Patient Care Connect leadership, to identify and design optimal schedules for providers.
- Utilize organizational practice management applications to build and maintain master scheduling templates.
- Ensure all block and assigned time in schedules is utilized efficiently according to USC/Keck scheduling template guidelines.
- Document and maintain all files/records used to prepare master scheduling templates.
- High School or equivalent
- Nice to have: Associate’s Degree in healthcare, business, or a related field
- Nice to have: Bachelor’s Degree in healthcare, business, or a related field
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