The Financial Training & ERP Specialist is an important member of KPFF's Finance and Shared Services team, supporting the daily administration, reliability, and continued development of BST, KPFF's enterprise resource planning system.
Compensation
The base salary for this role is competitive and will be determined based on the candidate's experience, education, and skills. The expected range for a qualified candidate is $90,000-$110,000.
Responsibilities
Serve as a primary point of contact for ERP questions, service requests, and system issues, following each item through resolution or appropriate escalation.
Troubleshoot systems and user access issues by identifying root causes, evaluating options, and implementing practical solutions.
Maintain and update user accounts, security roles, permissions, and related system access in accordance with company practices.
Support day-to-day system administration, configuration, data maintenance, and other recurring activities required for reliable BST operations.
Coordinate with internal partners and BST contacts when an issue requires additional technical assistance.
A Technical Business Analyst who bridges the gap between business users and technology, combining strong business analysis, communication, and requirements gathering skills with technical aptitude to troubleshoot application issues and take ownership of business-critical systems.
Compensation
$40.00 - $50.00/hr
Responsibilities
Partner directly with business users to understand application issues, business needs, and process challenges.
Translate technical concepts into clear, easy-to-understand language for non-technical stakeholders.
Gather and document business and functional requirements for application enhancements and improvements.
Troubleshoot application issues and determine the appropriate path to resolution.
Use SQL queries, application logs, monitoring/tracing tools, and other diagnostic information to investigate issues and provide technical details to vendors or internal teams.
Provides advanced functional and technical support for the University’s Enterprise Resource Planning (ERP) environment, including Financial Systems, Human Resources, Payroll, and Maintenance.
Compensation
Compensation for the position is budgeted for (depending on education, skills, qualifications): Level 1 - $65,000 - $75,000 Level 2 - $75,000 - $85,000 Level 3 - $85,000 - $100,000 Level 4 - $100,000 - $115,000
Responsibilities
Independently analyzes, triages, and resolves complex service requests and trouble tickets
Identifies recurring problems and root causes
Communicates timely, clear information to customers, campus stakeholders, and technical teams
Supports medium- to large-scope ERP enhancements, integrations, quarterly releases, and operational-improvement initiatives
Coordinating and executes release and user acceptance testing
Supports Nashville State Community College’s administrative enterprise systems like Ellucian Banner and Oracle Fusion, focusing on application configuration, technical support, analytics, and project-driven enhancements.
Compensation
Rate of Pay: $56,091.00 - $70,113.00 depending on experience
Responsibilities
Manages application configurations, develops applications, and provides technical support for Ellucian Banner, Oracle Fusion, and assigned third-party systems.
Analyzes business processes and makes relevant recommendations for improvement.
Build reports, forms, analytic dashboards, and automation to streamline business processes.
Analyzes user-reported problems and issues and provides resolutions or develop solutions as needed.
Acts as the liaison between functional users and vendors to resolve technical issues.
Requirements
Bachelor's degree from an accredited institution in Computer Science, Information Systems, Management Information Systems, Business Administration, Data Science or similar
The role provides Level 2 functional production support for Oracle Fusion Financials, investigating complex issues and delivering configuration changes.
Locations (3)
Bengaluru, Karnataka, India
Noida, Uttar Pradesh, India
Mumbai, Maharashtra, India
Responsibilities
Provide Level 2 functional support for Oracle Fusion Financials
General Ledger, Accounts Payable, Accounts Receivable, Subledger Accounting
Intercompany processing and finance processes
Investigate incidents and accounting or transaction exceptions
Monitor, run, and troubleshoot scheduled processes, interfaces, and integrations
Requirements
Bachelor’s degree in Finance, Accounting, Business, Information Technology, Computer Science, Engineering, or a related discipline
Provide technical support for QAD and Progress products, diagnosing and resolving customer-reported issues, performing basic Progress DBA tasks, and documenting solutions.
Responsibilities
Diagnose and resolve technical issues for QAD and Progress products
Assist with installations, configurations, upgrades, and troubleshooting
Perform basic Progress DBA tasks such as monitoring, backups, and optimization
Manage support requests through ticketing systems
Escalate complex cases to senior team members
Requirements
Bachelor’s Degree in Information Technology, Computer Science, or a related field
Nice to have: ERP products like QAD, SAP, Oracle ERP, or Dynamics 365
Nice to have: Basic troubleshooting of system-level issues
Nice to have: Experience with database management principles
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