- Des Moines, Iowa, United States
- Full-time
Patient Services Specialist responsible for handling patient calls, scheduling appointments, directing inquiries to appropriate departments, and providing customer service in a medical office setting.
Responsibilities
- Answer incoming patient calls and gather accurate information
- Schedule appointments and direct patients to nurses or billing
- Assist patients with insurance and billing questions
- Match patients with appropriate providers
- Maintain a professional and calm demeanor during calls