Support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment.
Compensation
Hourly Base Pay: $19.50, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
Complete required training to build knowledge of products, services, systems, and processes for effective customer support
Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories
Also responsible for other duties/projects as assigned by business management as needed
Requirements
High School Diploma or GED
Nice to have: 6 months of customer service and/or sales experience in a retail environment
This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment.
Compensation
Hourly Base Pay: $19.50, plus $5.00 per hour training pay. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
Complete required training to build knowledge of products, services, systems, and processes for effective customer support
Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
Also responsible for other duties/projects as assigned by business management as needed
Requirements
High School Diploma/GED
Nice to have: 6 months of customer service and/or sales experience, Retail environment
Support retail operations by engaging customers and facilitating technology and service needs in a fast-paced environment.
Compensation
Hourly Base Pay: $21.50, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
Also responsible for other duties/projects as assigned by business management as needed
Support retail operations by engaging customers and facilitating their technology and service needs in a fast‑paced environment.
Compensation
Hourly Base Pay: $21.50, plus $5.00 per hour training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year.
Responsibilities
Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
Also responsible for other duties/projects as assigned by business management as needed
This role supports store leadership to develop and guide the retail team in delivering customer-focused service and sales outcomes. It involves leading team members to meet customer needs through effective coaching, training, and operational management.
Compensation
Total Target Cash Pay Range: $57,600 - $100,900, inclusive of target incentives. Base Pay Range: $43,200 - $75,675
Responsibilities
Lead and develop retail team members to achieve sales targets and deliver customer service excellence
Coach and train staff on product knowledge, customer interaction, and store procedures to enhance team performance
Manage store operations including visual merchandising, plan-o-gram compliance, and maintaining store environment standards
Monitor and control store expenses, discounting, and credits to support financial objectives
Oversee customer wait times and ensure customer needs are met through effective team coordination
Requirements
High School Diploma/GED
Nice to have: 1 year customer service and/or sales experience, retail environment
Support retail operations by engaging customers and facilitating their technology and service needs in a fast‑paced environment.
Compensation
Hourly Base Pay: $19.50, plus $5.00 per hour training pay. ... All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
Complete required training to build knowledge of products, services, systems, and processes for effective customer support
Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories
Also responsible for other duties/projects as assigned by business management as needed
Requirements
High School Diploma/GED
Nice to have: 6 months of customer service and/or sales experience, Retail environment
This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building proficiency in customer service and sales to provide personalized device and service solutions.
Compensation
Hourly Base Pay: $19.50, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
Complete required training to build knowledge of products, services, systems, and processes for effective customer support
Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
Also responsible for other duties/projects as assigned by business management as needed
Requirements
High School Diploma/GED
Nice to have: 6 months of customer service and/or sales experience
This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building proficiency in customer service and sales to provide personalized device and service solutions.
Compensation
Hourly Base Pay: $19.50, plus $5.00 per hour training pay. ... All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
Complete required training to build knowledge of products, services, systems, and processes for effective customer support
Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
Also responsible for other duties/projects as assigned by business management as needed
Requirements
High School Diploma/GED
Nice to have: 6 months of customer service and/or sales experience, Retail environment