The Systems Analyst II is responsible for providing system support, user administration, and configuration of Production Operations and Sales systems.
This role is an exempt position with a targeted salary range of $67,000 to $100,000 annually.
- Develop policies and procedures related to configuration settings for Production Operations Systems and Sales systems and reporting on Loan Origination Systems
- Respond to Operations/Sales Escalations desk tickets and escalate as needed
- Resolve issues escalated by junior teammates
- Partner with Business Analysts and Product Owners to define system requirements
- Troubleshoot and resolve user interface issues
- Bachelor's Degree directly related to the position or equivalent
- Bachelor's Degree in computer, business or related field
- Nice to have: usability training
- Nice to have: human computer interactions
- Nice to have: workflow best practices