Provides administrative, clerical, and non-managerial support to a department within the City of Baltimore Parking Authority, handling customer service, data entry, correspondence, and operational tasks.
Compensation
$22.34 Hourly
Responsibilities
Maintain databases and departmental software, including creating schedules, updating logs, and drafting future schedules for departmental staff
Monitor departmental systems to ensure smooth operations, performing basic and routine troubleshooting, and alerting appropriate staff of other issues
Perform daily correspondence including e-mail, phone, and voicemail, taking messages for other staff members, relaying the message and following up as necessary
Interact with customers to answer questions, provide requested information, and track relevant issues or concerns that affect departmental operations
Provide departmental operation support such as requesting supplies, processing forms, maintaining files, composing documents independently for review by manager, proof-reading and editing documents and coordinating the development of presentations for review by manager, sending status reports and managing the calendar to set up and coordinate meetings
Responsible for clerical functions and administrative support of food service programs.
Compensation
Pay Range: $19.00 per hour to $20.00 per hour. *Internal Employee Referral Bonus Available
Responsibilities
Answer telephones and direct inquiries in a professional and client centric manner.
Maintain confidential personnel files.
Assist management staff in preparing confidential employment and labor relations documents, including but not limited to proposed disciplinary notices.
Assist with staffing, including finding staff when employees call out on short notice.
Work effectively and maintain good working relationships with co-workers, school personnel, administrators, student's parents and Supervisor.
Assist customers and process sales in a retail environment.
Responsibilities
Assist customers and process sales
Demonstrate company core values
Deliver and encourage excellent customer service
Perform cashier functions including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops, knowledge of produce codes
Complete file maintenance log for price discrepancies
Requirements
High school diploma or general education degree (GED)
Implement short/long term financial and operational plans supporting overall planned goals.
Assist the performance of operations through verification and analysis of satisfaction systems.
Help with and maintain a human resource function to ensure staff development to comply with established labor regulations and goals.
Ensure that managers maintain inventory levels to provide quality service and compile and cost inventory for financial reviews.
Ensure that managers and staff prepare food on time to meet nutritional standards, Department of Health standards, contract standards and is visually appealing.
Provide member service, cross-sell products, handle loans and teller transactions, maintain files, and support branch operations as a floater member relationship specialist.
Compensation
Base starting range $24.00 to $31.00 per hour commensurate with experience. (This position qualifies for a 5% Floater Differential in additional to the base pay)
Responsibilities
Provide excellent service to all Members, volunteers, internal employees, and service providers
Cross-sell RCU and RCUSG products and services
Open accounts and match Member needs to RCU and RCUSG products and services
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