- Dallas, Texas, United States +2 more
- Full-time · Senior
- $138K–$208K per year
- 8+ years
Own the vision, roadmap, and delivery of Equinix’s Gainsight Customer Success platform, translating strategy into product requirements and ensuring seamless integration with the wider Equinix data and CRM ecosystem.
Locations (3)
- Dallas, Texas, United States
- Tampa, Florida, United States
- Toronto, Ontario, Canada
Compensation
The targeted pay range for this position in the following location is / locations are: United States - Dallas Infomart Office DAI : 138,000 - 208,000 USD / Annual United States - Tampa Office TAO : 138,000 - 208,000 USD / Annual Canada - Toronto Office TRO : 133,000 - 183,000 CAD / Annual
Responsibilities
- Own the vision, roadmap, and backlog for your assigned product scope within the Gainsight platform
- Gather, document, design, and test the best possible customer experience
- Partner with Customer Success Managers, Service Managers, Customer Success Operations, and leadership