General IT knowledge jobs

Manage large-scale, systems-oriented electronic digital computer and its peripheral equipment
Provide computer network operations support
Assist in training and development for potential promotion to Computer Network Help Desk Operator

Requirements

High school diploma or equivalent

Skills

General IT knowledge Basic troubleshooting skills Computer network operations

Benefits

Accrued vacation pay and sick days
10 paid holidays per year
Deferred compensation plan
Top-ranked retirement plans
Affordable medical, dental, vision, life, and short & long-term disability insurance plans

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Technical Solution Consultant

Hewlett Packard Enterprise · Posted Nov 5, 2026

Open

Sofia, Sofia, Bulgaria
On-site
Mid
1+ years

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Technical engineer providing first‑level technical support, troubleshooting, and escalation for customers.

Responsibilities

Timely responds to customers via phone/mail/web
Logs case, provides information & troubleshoots to solve customer problem
Works with customers to identify the problem statement
Determines necessary actions including gathering and analyzing logs
Uses remote tools to troubleshoot, diagnose and solve the problem

Requirements

High School
Bachelor's degree
Master's degree
Nice to have: German language skills

Skills

Customer oriented Assertive Motivated to take charge of customer engagement Analytical Problem‑solving Time management Working with tough deadlines

Technical Solution Consultant

Hewlett Packard Enterprise · Posted Nov 5, 2026

Open

Sofia, Sofia, Bulgaria
On-site
Full-time · Mid
1+ years

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Provide first‑level technical support to customers, diagnosing and resolving issues via remote tools, and escalating complex cases.

Responsibilities

Respond to customers via phone, mail, and web
Log cases and provide information
Troubleshoot and solve customer problems
Use remote tools for diagnosis
Escalate complex cases

Requirements

High School
Bachelor's degree
Master's degree
Nice to have: German language skills

Skills

Customer support Technical engineering Problem solving Time management Technical documentation Business process knowledge General IT knowledge Server knowledge MS Office tools

GSD First Line Tech Support with German

DXC Technology · Posted Nov 4, 2026

Open

Sofia, Sofia-Capital, Bulgaria
Hybrid
Full-time · Entry

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First-line technical support role providing technical issue resolution to global customers via voice, email, chat, and portal. Designed for motivated individuals with little to no prior IT experience.

Responsibilities

Interact with customers across the globe through multiple support communication channels (voice, email, chat, portal)
Provide technical issue resolution in a positive and professional manner
Resolve technical problems independently after comprehensive training

Requirements

Nice to have: Previous IT Experience
Nice to have: Windows OS (Windows 7, Windows 10)
Nice to have: MS Office
Nice to have: O365
Nice to have: Outlook

Skills

German language English language Communication & Interpersonal Skills General IT knowledge Windows 7 Windows 10 MS Office