Provide direct business operations support to medical directors, site physician partners, advanced providers and scribe employees at Foothill Presbyterian Hospital.
Compensation
We are excited to share the base salary range for this position is $23.95 - $29.93, exclusive of fringe benefits or potential bonuses.
Responsibilities
Provide administrative support to the site medical director and site management team
Act as coordinator for provider team with hospital leadership
Support site financials including contract stipends and payroll
Serve as super user for Vituity software applications
Assist with legal and compliance matters such as subpoenas and malpractice carrier
Requirements
High School diploma or equivalent
Associate degree in related healthcare or healthcare administration
Nice to have: Associate degree in related healthcare or healthcare administration
The Clinical Service Desk Agent I answers calls, chats, e-mails, and other forms of contact from physicians and clinicians to troubleshoot and resolve EHR application and workflow issues in Epic, Cerner, Meditech, other EHR system, or third-party clinical software.
Responsibilities
Troubleshoot and resolve EHR application and workflow issues for physicians and clinicians experiencing issues in Epic, Cerner, Meditech, other EHR system, or third-party clinical software.
Analyze physician and clinician issues remotely through qualifying and probing questions via phone and remote-control tools (i.e., Quick Assist, Bomgar, etc.) to view a callers' screen to pinpoint root cause with a goal of First Contact Resolution (FCR).
Document issue/request and troubleshooting steps performed thoroughly in an Information Technology Service Management (ITSM) ticket when unable to FCR, following escalation protocols as needed.
Demonstrate a customer-centric attitude and provide a high level of professionalism and customer service.
Maintain calm and professional composure in high-pressured situations.
The Medical Practice Manager serves as a crucial link between patients and medical services they need, ensuring timely and effective access to care to avoid and mitigate crises.
Responsibilities
Manage patient referrals
Ensure timely and accurate documentation for billing and collections
Coordinate with healthcare providers, insurance companies, and patients
Lead and oversee Medical and Behavioral Health support staff
Oversee patient scheduling and day-to-day operations of the health center
Requirements
Bachelor’s from a four-year college or university
Master's level sciences in sciences from an accredited four-year college or university (preferred)
Nice to have: Clinical operations understanding
Nice to have: Revenue generation cycle process understanding
Coverage Review Representative providing medication coverage and prior authorization support to members and healthcare providers from a remote work setting.
Compensation
Competitive Compensation: Earn $16.00 per hour during training and nesting, increasing to $16.50 per hour once in production. Earn More During Training: Qualify for performance incentives of up to an additional $2.00 per hour during training and nesting, bringing your potential earnings to $18.00 per hour!
Responsibilities
Answer inbound calls from members, physicians' offices, and healthcare partners regarding prescription medication benefits and coverage
Verify member eligibility and determine medication coverage under applicable healthcare plans
Assist callers with understanding medication coverage options and prior authorization requirements
Provide updates on prior authorization requests and coordinate with appropriate departments
Review medication inquiries, documentation, and requests for additional information
Provide support to members and/or prescribers, and Pharmacists assisting members and/or prescribers, regarding the disease state(s) supported by the program, assisting patients in refilling medications.
Compensation
The starting hourly range for this remote role is18.50 max . This range reflects the minimum and maximum target compensation for the position across all US locations.
Responsibilities
Making outbound calls to patients and fielding return inbound calls
Assisting patients in refilling medications
Educating the member on the value and purpose of the program
Identifying ways to help with medication ordering process and medication cost savings opportunities
Provide professional customer service and administrative support at outpatient rehab centers, managing patient scheduling, registration, insurance verification, and billing.
Locations (2)
Hartford, Connecticut, United States
Glastonbury, Connecticut, United States
Responsibilities
Greets and registers arriving patients, completes registration forms and verifies insurance.
Answers incoming calls, evaluates priority, and directs calls according to urgency and subject matter.
Provides information to new patients prior to visit in accordance with department policies, and enters/updates patient demographics.
Collects co-payments and office charges as needed and explains office payment billing policies to patients.
Schedules new patient appointments and informs patients of essential preparation requirements prior to visit.
Requirements
High school diploma or equivalent
Patient Service Representative - Outpatient Rehab (Per Diem)
The Hospital of Central Connecticut · Posted Oct 20, 2026
The Patient Service Representative is responsible for providing professional customer service to ensure operational efficiency and promote a positive patient experience.
Responsibilities
Greets and registers arriving patients, completes registration forms and verifies insurance.
Answers incoming calls, evaluates priority, and directs calls according to the urgency and subject matter.
Provides information to new patients prior to visit in accordance with department policies, and enters / updates patient demographics.
Collects co-payments and office charges as needed and explains office payment billing policies to patients.
Schedules new patient appointments, follow-up appointments, and informs patients of essential preparation requirements prior to visit (referrals, medical reports, etc.).
Requirements
High school diploma or equivalent
Associates' or Bachelor’s degree in a clinical or business field (preferred)
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