Lead and manage the pharmacy department, ensuring accurate dispensing, inventory control, customer service, and financial success while fostering a positive team environment.
The Care Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a positive experience for patients accessing pharmacy care clinic services.
Lead and manage pharmacy operations, ensuring accurate dispensing, inventory control, staff supervision, and customer engagement across Canadian communities.
Compensation
$53.15 - $68.75 (per hour)
Responsibilities
Supervise and provide guidance and direction to staff
Responsible for hiring and managing the performance of staff
Accountable for the financial and operational success of the department
Prepare, dispense and control medications accurately and timely to patients
Ensure medication and over the counter supplements inventory levels is adequate to meet patients’ needs
Requirements
Bachelor of Science, Pharmacy and a Class A Pharmacists license
Lead and manage pharmacy operations, ensuring accurate dispensing, inventory control, staff supervision, and customer engagement across Canadian communities.
The Quality Lead is responsible for investigating pharmacy incidents, managing reporting, and ensuring compliance with regulatory and corporate quality standards.
Compensation
$80,000.00 - $110,000.00 per year
Responsibilities
Act as the primary point of contact for investigating and managing pharmacy incidents
Collaborate with team leaders and managers to perform timely investigation, action plans, and documentation
Create period end and quarter end reports to identify and monitor emerging error trends
Collaborate with team leaders and managers to reduce errors based on root cause
Highlight and recommend quality improvement opportunities to management
The Care Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a positive experience for patients accessing pharmacy care clinic services.
Responsibilities
Create a positive experience for patients accessing clinic services
Facilitate patient intake by verifying health card details, providing registration forms, and creating or verifying patient profiles in the internal system
Raise awareness of pharmacy care clinic services available to patients and answer their questions
Set patient expectations as to process and wait times