- Portugal
- 2–4 years
Manage Talkdesk's GRC platform, oversee compliance programs, automate evidence collection, and support certifications such as SOC 2, ISO, HIPAA, and FedRAMP.
Responsibilities
- Manage GRC platform daily, including control owner assignments, evidence requests, automated test configurations, and exception tracking.
- Maintain integrations between the GRC platform and source systems to automate evidence collection.
- Identify manual control activities suitable for automation and collaborate with security and engineering teams to implement them.
- Oversee the evidence collection cycle for SOC 2, ISO surveillances, recertifications, and HIPAA assessments.
- Work with engineering, IT, HR, and platform teams to gather, validate, and prepare audit artifacts.
Requirements
- Bachelor's degree or equivalent experience
- Nice to have: ISO 27701
- Nice to have: ISO 22301
- Nice to have: ISO 42001
- Nice to have: HIPAA