- Warszawa, Masovian Voivodeship, Poland
- Hybrid
- Full-time · Senior
- 8–12 years
Enterprise ServiceNow architect responsible for platform strategy, governance, and integration across ITSM, ITOM, CSM and custom applications.
Compensation
Competitive salary + annual bonus
Responsibilities
- Define and maintain the target architecture, reference patterns, and multi-year technology roadmap for the corporate ServiceNow platform.
- Own the Common Service Data Model (CSDM 5.0) strategy, integration architecture, and technical governance.
- Evaluate major ServiceNow releases and emerging capabilities to advise leadership on adoption, licensing, and readiness.
- Design secure, scalable integration patterns for connecting ServiceNow with enterprise systems such as SAP, Azure Entra ID, Microsoft 365, internal Data Lakes, and monitoring tools.
- Enforce standardized REST/SOAP integration contracts, webhook handlers, and IntegrationHub spoke usage.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Systems, or equivalent practical experience.
- Nice to have: ServiceNow Certified Technical Architect (CTA)
- Nice to have: Certified Master Architect (CMA)
- Nice to have: TOGAF 9 / 10
- Nice to have: ITIL 4 Managing Professional