Lead IVAPP PLE application support and production operations for Telecom OSS Service Fulfillment, covering service qualification, provisioning, activation, inventory and downstream fulfillment flows.
Locations (3)
Richardson, Texas, United States
Tampa, Florida, United States
Baskin Ridge, New Jersey, United States
Responsibilities
Lead IVAPP PLE application support and production operations for Telecom OSS Service Fulfillment
Own L2/L3 production support, incident/problem management, defect triage, RCA and service restoration for complex IVAPP production issues
Troubleshoot application and integration issues across Java/Spring Boot, REST APIs, Oracle/PL-SQL, Linux/Unix, Kafka/MQ and microservices-based components
Perform log analysis, SQL/data validation, interface troubleshooting, job monitoring, performance analysis and production defect resolution, coordinating fixes with development teams
Lead major incident resolution, release/change validation, production deployments, post-production verification and operational readiness
Lead functional and system architecture for IVAPP within the Telecom OSS Service Fulfillment domain, translating complex telecom business requirements into end‑to‑end functional designs, system flows, interface specifications and solution requirements across IVAPP and integrated OSS/BSS platforms.
Locations (3)
Richardson, Texas, United States
Tampa, Florida, United States
Baskin Ridge, New Jersey, United States
Responsibilities
Translate complex telecom business requirements into end‑to‑end functional designs, system flows, interface specifications and solution requirements across IVAPP and integrated OSS/BSS platforms.
Provide architecture guidance for Java/Spring Boot microservices, REST APIs, PL/SQL/Oracle and event‑driven integrations.
Own interface mapping, functional decomposition, dependency analysis, solution walkthroughs, design reviews, defect RCA and production‑impact analysis for complex IVAPP fulfillment journeys.
Work closely with Product Owners, OSS architects, developers, inventory/network SMEs, testing and production teams to ensure end‑to‑end fulfillment solutions meet business and operational requirements.