Technology Lead | Telecom | OSS/BSS
IMCS Group Inc · Posted Nov 11, 2026
- Richardson, Texas, United States +2 more
- 8+ years
Lead IVAPP PLE application support and production operations for Telecom OSS Service Fulfillment, covering service qualification, provisioning, activation, inventory and downstream fulfillment flows.
Locations (3)
- Richardson, Texas, United States
- Tampa, Florida, United States
- Baskin Ridge, New Jersey, United States
Responsibilities
- Lead IVAPP PLE application support and production operations for Telecom OSS Service Fulfillment
- Own L2/L3 production support, incident/problem management, defect triage, RCA and service restoration for complex IVAPP production issues
- Troubleshoot application and integration issues across Java/Spring Boot, REST APIs, Oracle/PL-SQL, Linux/Unix, Kafka/MQ and microservices-based components
- Perform log analysis, SQL/data validation, interface troubleshooting, job monitoring, performance analysis and production defect resolution, coordinating fixes with development teams