As a Claim Rep, Outside Property, you will be responsible for managing, inspecting, evaluating, negotiating, and settling 1st party property claims in a timely and accurate manner which includes performing in-person inspections at customers' residences and properties to accurately assess damages.
Locations (2)
Washington, District of Columbia, United States
United States
Compensation
Salary Range $68,700.00 - $113,400.00
Responsibilities
Review, investigate, and document 1st party property claims under limited supervision
Gather information from policyholders, claimants, and third-party vendors
Investigate and evaluate all relevant facts and information
Determine and apply coverage for property damages per policy terms
Establish accurate scope of damages for building and contents losses and utilize as a basis for written estimates and/or computer assisted estimates
Support the effective administration, analysis and continuous improvement of the Group's international risk management and insurance programmes.
Responsibilities
Support the annual insurance programme cycle by coordinating exposure-data collection, renewal submissions, placement instructions, policy documentation, endorsements and certificates across Property & Casualty, Specialty and Employee Benefits programmes.
Leverage technology tools to maintain accurate programme records, including policies, schedules, premiums, allocations, invoices, payment status, renewals, key contacts and material coverage conditions; follow up with brokers, insurers and internal stakeholders to close outstanding actions.
Improve data quality, controls and ways of working by maintaining clear procedures, structured SharePoint records and audit trails; contribute to automation, reporting and process‑improvement initiatives while safeguarding confidential information.
Provide support for system implementation and user testing, data migration, access controls, information security and maintaining data integrity across RMI tools.
Prepare regular management reporting information, dashboards and content covering programme status, premiums and payments, claims development, loss ratios, self‑insurance and captive results, and material business escalations.
Requirements
Bachelor's degree in Risk Management, Insurance, Finance, Accounting, Business or a related discipline.
The role involves treaty and facultative reinsurance operations, including data validation, analysis of treaty structures, underwriting support, claims support, and administrative compliance.
Responsibilities
Assist in preparing and validating treaty renewal data, including premium income, exposures, claims experience.
Support the analysis of treaty structures, terms, capacity and performance.
Participate in treaty renewal discussions and assist with the finalisation and implementation of reinsurance treaties.
Assist underwriting teams in identifying applicable treaty coverage, capacity, limits, exclusions, and referral requirements.
Monitor outstanding treaty documentation, endorsements, and signed agreements.
Investigating, evaluating, reserving, negotiating, and resolving the most complex, high-exposure, and highest-severity injury and/or property damage claims.
Compensation
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country.
Responsibilities
Independently manage and oversee an active caseload of injury and/or property damage claims and litigation from first notice of loss through resolution.
Conduct detailed investigations to gather evidence, assess liability and determine extent of damages and establish appropriate reserves.
Evaluate claim information and documentation to make informed decisions regarding coverage and resolutions.
Engage in negotiations with claimants, legal representatives, and other parties to achieve fair and equitable resolutions.
Develop and execute advanced resolution strategies and coordinate internal and external resources.
Requirements
Bachelor’s Degree
Nice to have: complex, bodily injury claim and litigation experience
As a Claim Rep, Auto Damage, you will support our customers and third-party claimants through the claims process when they experience vehicle damage. In this role, you will serve as a trusted resource and will deliver exceptional customer service by providing clear explanations of policies and coverage options while investigating and evaluating claims to ensure accurate payments.
Compensation
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country.
Responsibilities
Manage auto physical damage claims from first notice of loss through resolution and settlement, handling low to moderate complexity cases, including total loss evaluations and vehicle repair oversight.
Evaluate and analyze policy terms, conditions, and exclusions to determine coverage, liability, and damage; negotiate equitable settlements within your authority.
Coordinate and partner with appraisal team(s) and repair facilities to obtain necessary information and ensure thorough accurate damage assessments and timely claim resolution.
Leverage all internal and external resources to conduct thorough investigations to gather all relevant facts accurately document findings in the claim management system and maintain accurate records of claim activity.
Determine settlement amounts based upon appraisal estimate, negotiate and convey claim settlements within authority limits to insureds and claimants.
Manage, inspect, evaluate, negotiate, and settle 1st party property claims, performing in-person inspections at customers' residences and properties.
Compensation
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Responsibilities
Review, investigate, and document 1st party property claims under limited supervision
Gather information from policyholders, claimants, and third-party vendors
Investigate and evaluate all relevant facts and information
Determine and apply coverage for property damages per policy terms
Establish accurate scope of damages for building and contents losses and utilize as a basis for written estimates and/or computer assisted estimates
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