The Patient Access Representative projects a professional and welcoming demeanor and welcomes visitors to the department by promptly greeting them, in person or on the telephone, and answering or referring their inquiries appropriately.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
- Serve as Patient Advocate and Service Ambassador by providing a favorable first impression and proactive attention to internal and external customers
- Perform all on-site patient access registration related functions promptly
- Comply and abide with all established UHealth policies and procedures related to Patient Access and State/ Federal regulations
- Identify and collect patient’s self-pay responsibility including co-pays, deductibles, co-insurances, self- pay discount rates, global packages, and previous outstanding balances for both technical and professional components in POS 11 and 22 clinics
- Perform other duties as assigned based on departmental needs
- High School Diploma
- Nice to have: Knowledge of medical terminology
Patient Registration RepresentativeUOMUOMUS · Deerfield Beach, US