Application Analyst position applying functional and systems expertise in revenue cycle and billing to configure, test, and support solutions that increase revenue, reduce cost, and improve the patient financial experience.
Compensation
Base Pay Scale: Generally starting at $55.85 - $74.00 per hour
Responsibilities
Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required
Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests
Perform daily monitoring of applications in production use
Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk
Lead small to medium complexity software upgrade initiatives or enhancements to workflows including the design, build, and test phases
Requirements
Bachelor's Degree in Information Technology, Computer Science, Business Administration, Management Systems, Electronics Technology, Computer Engineering, Health Information Management or a directly-related field from an accredited college or university
Senior individual-contributor role providing deep technical mastery, cross-team solutioning, operational solution impacts, and informal leadership within the Applications organization.
Responsibilities
Design, deploy, and support solutions that increase revenue, reduce cost, and improve the patient financial experience.
Apply expertise in Epic revenue cycle modules including Prelude, Cadence, Referrals, Grand Central, HIM, Resolute, and Claims.
Design, deploy, and support non-Epic systems such as Solventum, Waystar, Experian, Hyland OnBase, Vitalware.
Operate at high-level solution shaping and deep technical design.
Evaluate build-vs-buy and native-platform-vs-purpose-built tradeoffs.
Requirements
Bachelors degree in Information Systems, Computer Science, Health Informatics, or related field preferred
Associates degree in a clinical field (e.g., Rad Tech, Pharmacy Tech, HIM)
Coordinates all registration functions necessary to ensure the processing of a clean claim including but not limited to obtaining and processing patient demographics, visit and financial information in a manner that facilitate maximum financial reimbursement and promotes premier customer service.
Compensation
$28.730 - $34.470 - $38.610
Responsibilities
Coordinates all registration functions necessary to ensure the processing of a clean claim
Obtains and processes patient demographics, visit and financial information
Identifies accurate patient medical record using Patient Secure
Performs face-to-face interviews directly with patients and/or their designated representatives
Responsible for researching, resolving, documenting, and responding to inquiries related to hospital and professional accounts from patients, insurance companies, attorneys, public agencies, internal departments, employers, and third-party payers.
Compensation
The compensation range for this position is $17.26per hour - $27.96per hour.
Responsibilities
Collaborate with internal departments (insurance teams, charging, collectors, financial assistance, patient care, patient access, and coding) to resolve account discrepancies.
Researcheach, resolve, document, and respond to patient account inquiries generated from telephone, walk-in, virtual visits, MyCarle or written correspondence.
Identifies and resolves insurance coverage errors, registration errors, and billing errors to facilitate accurate and timely billing and payment processing.
Identifies and reports account corrections needed for guarantor number changes (GNC's), double registrations, and other account build issues.
Resolves patient underpayments, no payments, overpayments, and undistributed payments for proper allocation.
Provide a professional and welcoming demeanor to visitors and patients, perform on‑site patient access registration functions, collect patient financial responsibility, and support the UHealth Deerfield Beach Patient Access team.
Compensation
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
Responsibilities
Serve as Patient Advocate and Service Ambassador
Perform all on‑site patient access registration related functions
Comply with UHealth policies and State/Federal regulations
Identify and collect patient’s self‑pay responsibility
Serve as Patient Advocate and Service Ambassador by providing a favorable first impression and proactive attention to internal and external customers in order to meet or exceed expectations, address concerns, and optimize experience.
Compensation
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
Responsibilities
Serve as Patient Advocate and Service Ambassador
Perform all on-site patient access registration related functions promptly
Comply and abide with all established UHealth policies and procedures related to Patient Access and State/ Federal regulations
Identify and collect patient’s self-pay responsibility including co-pays, deductibles, co-insurances, self- pay discount rates, global packages, and previous outstanding balances for both technical and professional components in POS 11 and 22 clinics
Perform other duties as assigned based on departmental needs
The Patient Access Representative projects a professional and welcoming demeanor and welcomes visitors to the department by promptly greeting them, in person or on the telephone, and answering or referring their inquiries appropriately.
Compensation
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
Responsibilities
Serve as Patient Advocate and Service Ambassador by providing a favorable first impression and proactive attention to internal and external customers
Perform all on-site patient access registration related functions promptly
Comply and abide with all established UHealth policies and procedures related to Patient Access and State/ Federal regulations
Identify and collect patient’s self-pay responsibility including co-pays, deductibles, co-insurances, self- pay discount rates, global packages, and previous outstanding balances for both technical and professional components in POS 11 and 22 clinics
Perform other duties as assigned based on departmental needs
Registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments.
Locations (2)
Plantation, Florida, United States
Deerfield, Florida, United States
Responsibilities
Serve as Patient Advocate and Service Ambassador by providing a favorable first impression and proactive attention to internal and external customers.
Perform all on-site patient access registration related functions promptly without compromising patient safety, quality, service levels, and reimbursement.
Comply and abide with all established UHealth policies and procedures related to Patient Access and State/ Federal regulations.
Identify and collect patient’s self-pay responsibility including co-pays, deductibles, co-insurances, self- pay discount rates, global packages, and previous outstanding balances.
Perform other duties as assigned based on departmental needs.