Maintain and update the quality management system to meet IATF 16949 requirements, lead internal audits, investigate customer complaints, write and maintain control plans, track quality metrics, support corrective actions, train staff, and work with suppliers on quality issues.
Lead quality assurance activities for site manufacturing and operations, ensuring compliance with regulatory standards and driving continuous improvement.
Compensation
$95,000.00 - $130,000.00 USD Salary
Responsibilities
Lead CAPA investigations and root cause analysis
Control nonconforming product processes
Manage change control and validation activities
Provide on‑floor QA support to Operations, Manufacturing Engineering, and QC
Lead internal audit program and participate in FDA inspections
The QFS Manager provides leadership and is responsible for supervising all quality, food and feed safety related matters for the facility, ensuring integrity and safety of food products throughout the manufacturing process.
Responsibilities
Manage the plant QFS Policies and Procedures
Represent the company with on-site customer auditors, third party auditors, food safety inspection/audits and state/federal inspectors
Coordinate and support the development and maintenance of prerequisite and Food Safety Plans/Hazard Analysis & Critical Control Points (HACCP) Programs for food and feed products
Arrange for/conduct external and internal audits of the Food Safety Plan
Ensure that customer complaints, concerns and/or inquiries receive adequate responses in a timely fashion
The Continual Service Improvement (CSI) & Service Quality Lead is responsible for driving service excellence through the leadership and governance of continual improvement and quality management across the IT Service Management organisation.
Responsibilities
Develop and maintain the CSI and Quality Management strategies
Own and govern the CSI Register and improvement pipeline
Establish and govern the Quality Management System (QMS)
Lead the application of the ITIL 4 Continual Improvement Model
Define and maintain quality standards, objectives, KPIs, Critical Success Factors (CSFs), measurement frameworks and acceptance criteria
Requirements
ITIL 4 Foundation certification
Nice to have: ITIL 4 Managing Professional
Nice to have: ITIL 4 Strategic Leader
Nice to have: ITIL 4 Strategist: Direct, Plan and Improve
Lead the development, implementation and continuous improvement of our quality and accreditation programmes.
Compensation
Salary: £41,000 to £45,000
Responsibilities
Lead the development, implementation and continuous improvement of our quality and accreditation programmes.
Maintain and enhance management systems, including Quality Management Systems (QMS) and Environmental Management Systems (EMS) and continual improvement of other accreditations.
Plan and deliver internal audits to ensure compliance with accreditation standards and regulatory requirements.
Act as the key point of contact for accreditation bodies and external auditors.
Work with operational teams and support functions to resolve non-conformities and drive continuous improvement.