Lead and support IT collaboration and service management for large enterprise environments, ensuring efficient operations, continuous improvement, and stakeholder coordination.
Locations (3)
München, Germany
Bonn, North Rhine-Westphalia, Germany
Meckenheim, Germany
Compensation
Competitive Compensation: We value our employees and offer an attractive compensation package that reflects your qualifications, experience, and performance.
Responsibilities
Support management and technical teams in identifying, analyzing, and resolving complex IT service and operational challenges.
Independently analyze technical and organizational requirements and develop appropriate implementation strategies.
Prepare solution proposals and recommendations for complex IT-related tasks.
Support the planning, implementation, and monitoring of continuous improvement initiatives.
Create, review, update, and maintain IT service documentation, operational procedures, and checklists.
Requirements
Bachelor's degree in Computer Science, Information Technology, Business Informatics, or a comparable IT-related discipline
Recognized vocational training in an IT-related profession
A Portfolio Data & Reporting Analyst to join the Transformation team, combining strong data and reporting capability with an understanding of complex Technology, Transformation and Agile delivery environments.
Responsibilities
Design, develop and maintain portfolio reporting and Power BI dashboards that provide timely, accurate and actionable insight across portfolio, Value Stream, Lab and Squad levels.
Create self serve analytics capabilities that enable teams and leaders to independently explore delivery performance, resource capacity and portfolio data.
Use SQL and JQL to extract, transform and analyse data from Atlassian tools, building clear views of progress, flow, dependencies, risks, issues, outcomes and trends.
Develop resource capacity and demand reporting to support effective planning, prioritisation and decision making, including migrating existing capacity views into Atlassian based reporting.
Partner with Transformation and Technology leaders and wider delivery stakeholders to understand reporting requirements and translate them into meaningful dashboards, datasets and insight.
Senior Atlassian SME responsible for configuring Jira, Confluence, and Jira Service Management for a Space Systems Command customer, building custom workflows, dashboards, and integrations.
Compensation
The pay range for this position is $55.00 - $65.00/hr.
Responsibilities
Configure and customize Atlassian Jira, Confluence, and Jira Service Management
Build custom Jira workflows and Confluence dashboards
Elicit requirements and translate into automated processes
Use JQL, SQL, HTML, Java, JavaScript for custom development
Integrate REST APIs and source control
Requirements
Bachelor's Degree in Engineering or related field
Nice to have: Python
Nice to have: Certified Atlassian Developer
Nice to have: Certified Scrum Master
Nice to have: Experience with Atlassian plug-ins/applications
Responsible for governing and enriching Jira as the single source of truth for MarCom operations, building automation, data quality, and cross-platform reconciliation to link spend and value metrics.
Responsibilities
Administer Jira for ~300 users, including boards, workflows, fields, permissions and configurations
Provide day‑to‑day user support and troubleshoot Jira issues
Manage access, onboarding and offboarding, and maintain training materials
Build and maintain automations to reduce manual work
Configure intake forms, request types and templates aligned to the MarCom service catalogue
Configure, administer, and maintain Jira projects and support Scrum activities for Department of Defense programs.
Responsibilities
Configure, administer, and maintain Jira projects, workflows, issue types, permission schemes, custom fields, dashboards, and reporting capabilities.
Collaborate with the Solutions Architect and Government stakeholders to develop Jira project configurations and Agile execution requirements.
Work directly with Product Owners to refine requirements, prioritize backlogs, and track execution.
Decompose Government Task Instructions and requirements and work packages into epics, stories, and tasks, including estimates, acceptance criteria, and a Definition of Done.
Support Agile/Scrum activities, including sprint planning, backlog management, task assignments, progress tracking, and reporting.
Lead the development and deployment of Claude Code automation routines for a channel incentive platform, managing the full lifecycle from discovery to handover.
Responsibilities
Run a one-week discovery of the reference routine and its documented gotchas, the support queue, and the repositories and code paths the routine must read.
Propose the adapted design, covering JQL scope, classification rules, investigation depth, SQL and schema rules, internal and public comment rules, and permissions, and present alternatives to the client’s approver for decision.
Build the routine by writing the prompt as a numbered procedure with hard rules, configuring the cloud environment, connectors, and schedule, and keeping the prompt in source control.
Test the routine by hand on one or two tickets, review every comment it posts during the trial, and adjust the prompt for each class of mistake, keeping a dated record of every change.
Open draft pull requests only through the routine, writing C# code when needed and following the team’s standard review and test process.
Requirements
Bachelor’s Degree in Computer Science, Software Engineering, Computer Engineering, or a related field is desired, or equivalent professional experience.
Scrum Master for Cybersecurity projects, leading planning, development, testing, and stakeholder engagement for software development and integration initiatives.
Responsibilities
Lead Scrum team to perform planning, development and testing on software projects
Conduct sprint planning, daily scrums, retrospectives and client demos
Manage product backlog and sprint activities with product owners
Remove obstacles and manage risks to enable team efficiency
Develop and maintain Jira dashboards utilizing advanced JQL
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