Administrative Support and Order Processing VA
virtualcolleague · Posted Nov 6, 2026
- Remote, United Kingdom
- Remote
- Full-time
This is a remote position. Virtual Assistant (Administrative Support and Order Processing VA) to support sales team and ensure smooth operations.
Responsibilities
- Order Processing: Manage and process orders from quotation to delivery, including invoicing, purchase orders, and supplier communication.
- Customer Interaction: Handle emails and phone calls to communicate order statuses, delivery tracking, and resolve any issues.
- Supplier Coordination: Send purchase orders to suppliers, check order acknowledgments, and confirm delivery dates. Follow up with suppliers for proof approval, stock updates, and issue resolution.
- Order Tracking: Maintain up-to-date tracking information and communicate with customers regarding delivery dates and delays.
- Problem-Solving: Resolve any issues or delays with suppliers, shipping, or products.