The Café Team Member’s role is an integral part of the efficient, enthusiastic team that makes Grand Central Bakery’s vibrant cafes such wonderful spaces to be in. The Café Team Member is passionate about supporting a welcoming café environment and serving delicious products to a community of loyal customers.
Compensation
This position pays $17.65 plus tips. Tips average $10.00 - $12.00 per hour.
Responsibilities
Deliver outstanding customer service following the 3 Steps to Great Service
Share knowledge about product sourcing with customers and team members
Deliver food to customers and anticipate customer needs
Work at all trained stations and shifts (retail opening/closing, sandwich bar opening/closing, pastry baking, baking prep, mid-shifts)
Safely ensures that cups are correctly packaged and packed in KD’s (boxes) and placed on conveyor, according to customer specifications and quality standards.
Compensation
$1,500 Retention Bonus for New Hires and Qualifying Rehires
Starting At $20.65
$1.15/Hour Shift Differential for Night Shift
Responsibilities
Safely ensures that cups are correctly packaged and packed in KD’s (boxes) and placed on conveyor, according to customer specifications and quality standards.
Cup inspection and ensuring correct cup count.
Preparation of KD’s (boxes).
Housekeeping of the pack station area.
Ensures automated packing tasks are completed appropriately while working in a safe manner by obeying all safety rules.
The Cafe Supervisor is responsible for assisting the management team with the day-to-day operations of the Cafe, ensuring Guest satisfaction, while supporting all Departments.
Responsibilities
Assisting the management team with day-to-day operations of the Cafe
Continuously providing Employees with verbal recognition, direction and support
Communicating with Employees to keep them informed of Cafe, Regional and Corporate procedures
Mentors new Employees by presenting them with information about their job and the company
Trains and empowers Employees to exercise good judgment to make decisions regarding service, food quality and Guest satisfaction
Estagiário(a) na área de Responsabilidade Social e Relações com as Comunidades, apoiando a gestão de demandas de comunidades, processos de doação, pesquisa de dados e organização de documentos.
Responsibilities
Apoiar a gestão das demandas de comunidades no sistema KDS, incluindo contato com públicos envolvidos, encaminhamento às áreas responsáveis, organização e registro de evidências
Apoiar os processos de doação no sistema KDP, conforme a política da Companhia
Pesquisar e consolidar dados para a caracterização de municípios e comunidades
Atualizar informações na matriz de partes interessadas
Apoiar a organização de documentos, controles e relatórios da área
The Cafe Supervisor is responsible for assisting the management team with the day-to-day operations of the Cafe, ensuring Guest satisfaction, while supporting all Departments.
Responsibilities
Assisting management with day-to-day Cafe operations
Ensuring Guest satisfaction
Supporting all Departments (Line, Prep, Dish, Receiving, Inside Expo, Outside Expo, Bar, Servers, Hosts, Bussers, Retail and Sales/Banquets)
Reviewing daily functions and events
Validating execution of Hard Rock recipes and steps of service
The Assistant General Manager leads from the front, supporting daily operations, coaching team members, and maintaining high standards for operational excellence while preparing for a General Manager role.
Compensation
Target annual rate (DOE): $64K - $74K includes guaranteed Overtime (50-hour workweek) (compensation varies by region and market)
Responsibilities
Support daily operations including opening, peak service, and closing procedures
Work in BOH weekly and as needed; fully cross-trained in all BOH positions
Manage schedules, breaks, and team coverage to optimize service and labor
Ensure food quality, safety, cleanliness, and presentation meet Luna Grill standards
Coach, train, and develop team members through feedback and performance guidance
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