Own the mechanisms by which the organization plans its work and delivers it, managing planning cadence, commitment processes, and reporting to leadership and partners.
Compensation
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
Responsibilities
Own the commitment mechanism — the process by which teams commit to work for a given delivery window, with the tooling and discipline to make a clear "committed or not" answer stick.
Run the recurring planning cadence from preparation through facilitation to the decisions that come out of it, anticipating bottlenecks and providing escalation management.
Make tradeoffs while balancing business needs with technical constraints, and hold teams to honest commitments without being pulled off course by any single deadline.
Create mechanisms to drive timely, accurate, and comprehensive execution. Create clarity, eliminate obstacles, and drive issue resolution so deliverables and timelines are met. Drive continuous improvement so the delivery mechanisms get better over time.
Serve as the single source of truth on cross-effort status — accurate, trend-aware, and honest about risk — for leadership and the partners who depend on the platform.
Requirements
Nice to have: project management disciplines including scope, schedule, budget, quality, risk, critical path management
health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
Lead cross‑functional teams to define strategy, discover opportunities, and deliver digital products that solve real customer problems and drive business outcomes.
Responsibilities
Serve as a trusted advisor to clients, leading product‑related decisions and stakeholder alignment.
Conduct market, business, and user research to translate insights into product strategy and roadmaps.
Define product vision and KPIs; manage backlogs, prioritize features, and make trade‑offs.
Facilitate discovery, requirements workshops, and cross‑functional collaboration with Engineering, Design, and Delivery.
Lead agile ceremonies with globally distributed teams; manage risks, dependencies, and timelines.
Lead strategic oversight of billing, payment, and customer operations for a utility company, ensuring regulatory compliance, operational excellence, and customer experience.
Responsibilities
Shape strategy, performance and regulatory compliance of billing, payment, revenue protection and back‑office operations
Direct system controls, continuous improvements, revenue‑protection strategies and performance analytics
Manage vendors and service providers for multi‑channel payment operations
Direct incident response for billing and IT disruptions
Oversee fraud and energy‑theft prevention
Requirements
Bachelor’s degree in Business Administration, Management, Finance, Engineering or related field
Lead the creation and maintenance of operational intelligence, KPI frameworks, and reporting across Radiant’s Service Management, Infrastructure Operations and Data Centre Operations teams.
Responsibilities
Define and maintain KPIs for incident, change, problem, request management, infrastructure operations, SRE, data centre operations and security-related activity
Establish customer-facing service reporting including availability, uptime, SLA performance, credits and penalties, incident and service trends
Build dashboards and reporting for operational performance, capacity and risk
Own reporting standards, definitions and data quality across operational teams
Analyse compute, network and storage utilisation, capacity, power usage, failure rates, spare inventory and vendor performance
USA, VA, Arlington - 148,700.00 - 201,200.00 USD annually
USA, VA, Herndon - 148,700.00 - 201,200.00 USD annually
Responsibilities
Serve as the primary executive interface with customers, translating mission‑critical requirements into product roadmap priorities for engineering teams
Drive cross‑organizational alignment across product, engineering, sales, and partner teams to deliver integrated solutions
Work across the product, program, engineering, hardware, software, and infrastructure teams to manage requirements, scope, and delivery of worldwide AWS security features and services
Assess risks, anticipate issues, overcome technical obstacles, and make difficult trade‑off decisions while managing cost and schedule to drive adoption goals and meet our customer commitments
health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
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