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Junior Helpdesk Technician Temp

OPTIMA FINANCIAL GROUP LLC · Posted Oct 29, 2026

Santa Ana, California, United States
Temporary · Entry

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The Junior Helpdesk Technician Temp for Optima Tax Relief, LLC ("Optima") is located in the Santa Ana, California office and reports to the Manager, Information Technology. This temporary role will support our internal IT team with day-to-day technical support needs.

Responsibilities

Serve as first point of contact for employee IT support requests via phone, email, in person, or ticketing system.
Troubleshoot hardware, software, and connectivity issues for desktops, laptops, and peripherals.
Set up and configure new employee workstations, including OS, software, and peripherals.
Assist with user account provisioning, password resets, and access/permissions requests.
Image, deploy, and maintain computer equipment for new hires.

Skills

Hardware troubleshooting Software troubleshooting Connectivity issues Desktop support Laptop support Peripherals Operating System configuration

Customer Support Analyst

Customer Support Analyst

Responsibilities

Requirements

Skills

Benefits

Junior Helpdesk Technician Temp

Responsibilities

Skills