Provide L2/L3 functional support and configuration for SAP SD Order Management, ensuring efficient order processing and integration across SAP modules.
Responsibilities
Provide L2/L3 functional support for SAP SD Order Management incidents and service requests through Jira Service Management (JSM)
Configure and maintain SAP SD order management functionalities
Work closely with business stakeholders to understand requirements and conduct fit-gap analysis
Perform detailed root-cause analysis of recurring production issues
Support SAP SD enhancements throughout the solution lifecycle
Requirements
Bachelor's degree in Information Systems, Computer Science, Business Administration, Supply Chain Management, or a related discipline
Nice to have: Full-lifecycle SAP implementation projects
Nice to have: Experience in life sciences, medical devices, healthcare, or other regulated industry environments
Nice to have: SAP Certified Associate – Sales or equivalent SAP SD certification
Nice to have: Understanding of SOX compliance, audit controls, and documentation standards
Product Specialist with strong background in SAP logistics and integration to define, develop, and implement solutions for internal warehouse activities.
Responsibilities
Elicit, analyse, and document detailed functional and non-functional requirements for integrating internal warehouse activities with ERP LE with or without EWM
Work closely with development teams, architects, and external partners to translate business requirements into technical specifications and integration designs
Leverage extensive experience in SAP logistics modules to design and optimize processes, configurations, and data flows related to internal warehousing
Utilize strong knowledge of micro-services, APIs, and other integration technologies to design robust and scalable integration solutions between internal systems and 3PL platforms
Apply excellent debugging skills in SAP to identify, analyze, and resolve complex issues arising from 3PL integrations
Requirements
Master's degree in Computer Science, Computer Engineering, or a related technical field
Nice to have: SAP certification
Nice to have: agile development methodologies (Scrum, Kanban)
Nice to have: project management experience or certification
Nice to have: experience in the luxury goods or retail industry
Providing Level 2 and Level 3 functional support for SAP SD Order Management incidents and service requests, including configuration, maintenance, and stakeholder partnership.
Compensation
The expected base salary for this position ranges from $60.00 to $63.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
Responsibilities
Provide Level 2 and Level 3 functional support for SAP SD Order Management incidents and service requests
Configure, maintain, and enhance SAP SD order management functionality, including sales document types, item categories, schedule line categories, copy controls, availability checks (ATP), credit management, and output determination
Partner with business stakeholders to gather requirements, perform fit-gap analysis, and translate business needs into functional specifications and SAP solutions
Perform root-cause analysis of recurring production issues and implement sustainable corrective and preventive solutions
Support SAP SD enhancements throughout the solution lifecycle, including functional design, configuration, testing, deployment, and post-production support
Requirements
Bachelor's degree in Information Systems, Computer Science, Business Administration, Supply Chain Management, or a related discipline
Lead the SAP Warehouse Management (WM) functional workstream across implementation, rollout, enhancement, and support initiatives. Drive solution design, configuration, testing, deployment, and continuous improvement of warehouse and logistics processes.
Responsibilities
Lead SAP WM functional activities across implementation, rollout, enhancement, and production support projects.
Gather and analyze business requirements and translate them into effective SAP WM solutions.
Conduct business workshops, fit-gap analysis, process assessments, and solution design sessions.
Drive warehouse process standardization and SAP best practices.
Configure and maintain SAP WM functionalities including warehouse structure, storage types and sections, storage bins and bin management, putaway and picking strategies, replenishment, inventory management, physical inventory, transfer orders, handling units, and RF processes.
SAP SD Order Management SpecialistComputer Task Group, Inc · Hercules, US