Senior Software Engineer on the Core AI Squad building AI platform services
Responsibilities
Design, build, and operate customer-facing AI platform services and product features primarily in Python
Build and evolve agentic harnesses, including agent runtimes, workflow orchestration, tool execution, state management, recovery paths, and evaluation hooks
Integrate agents and LLM-powered workflows into production systems with strong attention to reliability, correctness, latency, scalability, and cost
Evaluate models and providers for specific product use cases
Own evaluation, tracing, observability, and quality feedback loops for AI features
Responsible for testing and quality assurance of Verisure's contact center platform across 18 countries, focusing on AI agents and conversational solutions.
Responsibilities
Plan, design, execute and automate tests for AI and contact center solutions
Maintain test plans and cases in Jira/Xray
Automate integration, API and regression tests using Playwright, WebdriverIO, Cucumber, Postman, REST Assured
Integrate tests into CI/CD pipelines with Jenkins, GitHub Actions, GitLab CI
Perform end-to-end tests across channels and platforms
Lead data science initiatives for Apple’s US Decision Intelligence team, building predictive models, automated insight pipelines, and GenAI-powered tools to support sales operations.
Responsibilities
Build and scale automated insight pipelines
Develop ML models to detect opportunities and diagnose performance issues
Embed insights into AI agents, dashboards, and GenAI tools
Translate business problems into technical solutions
Present insights to senior leadership
Requirements
Bachelor’s degree in Computer Science, Statistics, Mathematics, Engineering, Economics, Applied Mathematics, Machine Learning, or a related field
Nice to have: GenAI frameworks (LangChain, LlamaIndex, Haystack)
Garant de la conformité technique des solutions d’IA générative et des plateformes agentiques, en accompagnant les équipes opérationnelles dans la réalisation et l’exploitation de solutions notamment pour le SOC.
Responsibilities
Conduire les études R&D et réaliser des PoC.
Éprouver les choix d’architecture ou lever un risque, par exemple sur le triage d’alertes SOC, l’enrichissement CTI ou les accès des agents à leurs outils.
Contribuer à la réalisation et apporter de l’expertise sur nos solutions techniques IA.
Accompagner et former les équipes opérationnelles dans la mise en œuvre des solutions d’IA.
Apporter une expertise sur l’intégration des composants et contribuer à la résolution des difficultés techniques rencontrées.
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