The Sr IT Specialist serves as a senior technical resource responsible for supporting Labcorp's field-based technology environment, providing advanced troubleshooting, installation, deployment, and operational support.
Locations (5)
Texas, United States
Colorado, United States
Utah, United States
Kansas, United States
Nebraska, United States
Responsibilities
Manage IT support ticket queues and run turnaround-time reporting
Resolve complex hardware, software, connectivity, and system issues
Serve as an escalation resource for field technicians and support teams
Utilize remote support tools for troubleshooting and user support
Install, configure, maintain, and document Labcorp-owned hardware
Requirements
High school diploma
Nice to have: Bachelor’s degree in Information Technology