Technology Support Analyst
Skadden, Arps, Slate, Meagher & Flom LLP and Affiliates · Posted Nov 4, 2026
- New York, New York, United States
- On-site
- Full-time · Mid
- $80K–$90K per year
- 3+ years
The Technology Support Analyst provides technology support to the local office for areas including software, hardware, infrastructure, network services, mobile and remote services, audio visual, telephone and security systems.
Compensation
$80,000 - $90,000
Responsibilities
- Responds to local and central telephone helpline, supports tickets and e-mail, assesses problems and offers assistance, logs all calls into the Firm's call logging systems and resolves or escalates as appropriate
- Provides application support for both local installations and Citrix-based applications
- Assembles, installs, configures, tests, images, troubleshoots and repairs hardware and peripherals including computers, printers, scanners, mobile phones, and Wi-Fi capable devices
- Provides assistance and advice on technology allowance purchases for attorneys
- Assists with remote site access and audio visual set up
Requirements
- High School diploma or equivalent