Provide technical consultation, installation, configuration, and support for McLeod Software customers, including operating systems, servers, databases, and network configurations.
- Consult with customers on IT solutions, system configurations, and best practices
- Install, configure, and maintain operating systems, servers, workstations, and McLeod Software solutions
- Install custom McLeod Software solutions, including database configuration and remote setup
- Set up and manage databases, including backups and performance monitoring
- Configure and troubleshoot network systems, including VPNs and remote site connectivity
- Bachelor's degree with 2+ years of experience in IT support, systems administration, or a related field; or a high school diploma or equivalent with 6+ years of experience in IT support, systems administration, or a related field; or any combination of applicable education, experience and/or certifications
- Nice to have: cloud-based solutions
- Nice to have: virtualization
- Nice to have: thin-client application deployment
- Nice to have: RDP
