Support trade-related queries, handle technical issues, collaborate with compliance, conduct trade surveillance, develop tools, prepare competitor analysis and reports.
Compensation
Attractive remuneration package based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance).
Responsibilities
Help Business Development and Support teams in handling trade-related queries and complaints
Handle and escalate technical issues to relevant departments
Work closely with Compliance on high-risk complaints
Carry out trade surveillance and investigate irregular activity
Develop new tools to facilitate daily operations
Requirements
College or University Degree in Finance, Mathematics, Economics, or related field
Nice to have: CySEC Advanced Certificate
Nice to have: Experience with Exchange Traded Derivatives
The Junior Trading Operations Engineer ensures system configuration, uptime and reliability by monitoring trading platforms, infrastructure, and IT systems, resolving issues affecting trading platforms and other client-facing systems.
Compensation
Competitive salary structure including company bonus scheme
Responsibilities
Provide Tier 2&3 escalation and Operational support to the business
Monitoring of business-critical IT systems (Trading Systems, Proxy servers, Liquidity HUB, Third-party applications)
Configure MT4, MT5, cTrader trading servers following business and regulatory demands
Responsibility for the continuous operation and running of all our trading services
Troubleshoot system issues, manage system upgrades, document processes, and provide technical support for users
Requirements
Bachelor’s degree in computer science, Information Technology, Finance or any other related discipline
