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1–2 jobs· newest first

Help Desk EngineerNew
Anovia · India
Associate
IT Technician 2-ITS Customer Technical SupportNew
University of Tennessee · Memphis, US
$21–$21On-site · Full-time · Associate

+10K new in the last hour

Help Desk Engineer

Anovia · Posted Nov 11, 2026

India
Associate
2+ years

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Provide technical support and troubleshooting for end users, manage incidents, and collaborate with vendors and internal teams.

Responsibilities

Voice Support & Email technical Support to ensure closure as per ITIL Incident Management process
Follow-up/ update ticket for every call to ensure timely closure
Call ownership, drive to resolution and communication with customer
Perform Life Cycle of Incident Management Process, starting with Incident Logging to Call Closure and customer satisfaction survey
Telephonic support to End Users and co-ordination with Vendors, Client Problem Management team and other Towers

Skills

Windows Macintosh Operating systems Active Directory Azure Office365 VPN MFA RDP remote tools LMI remote tools BeyondTrust ServiceNow Printers Multi-Function Devices (MFD)Macintosh LMI BeyondTrust MFD

Benefits

Comprehensive Health Insurance policy
Employee Wellness Program with focus on mental health
Robust reward and recognition programs
Company incentive programs offered
Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off

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IT Technician 2-ITS Customer Technical Support

University of Tennessee · Posted Nov 11, 2026

Memphis, Tennessee, United States
On-site
Full-time · Associate
$21–$21 per hour
1–3 years

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The IT Technician 2 provides quality customer service to UT Health Sciences students, faculty, and staff who need technical assistance.

Compensation

Hiring Salary: $20.65/Hourly

Responsibilities

Provides both 1st and 2nd tier problem solving technical support via phone, email, or walk-in to all UT Health Sciences students, faculty, and staff
Utilizes remote access software to resolve incidents, install software and update workstations for users in all locations including internationally as well as home on personal equipment
Documents all technical problems and assigns 3rd tier workflow in ticketing system
Configures computing devices and installs software brought to the Service Desk
Repairs and maintains student print kiosks located in various buildings all over the UT Health Sciences campus

Requirements

Associate’s Degree
Nice to have: Associates Degree in Information Technology
Nice to have: job-related certificates

Skills

Microsoft operating systems Microsoft Office products Macintosh operating systems

remote access software

ticketing system

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