Deliver an exceptional experience to every prospect, member and guest ensuring every interaction is utilised as a sales and retention opportunity.
Responsibilities
Deliver an exceptional experience to every prospect, member and guest ensuring every interaction is utilised as a sales and retention opportunity.
Proactively drive membership sales, renewals, upgrades, and secondary spend including food & beverage, retail and fitness product sales.
Convert enquiries into memberships through confident objection handling, needs based selling and effective follow up.
Support member retention by building strong relationships, identifying at risk members, and recommending relevant products and services to enhance member experience and results.
Conduct tailored tours of the Gym linked to the individual’s specific goals and upselling based on matching their needs to our facilities and services offered.
Deliver an exceptional experience to every prospect, member and guest ensuring every interaction is utilised as a sales and retention opportunity.
Responsibilities
Deliver an exceptional experience to every prospect, member and guest ensuring every interaction is utilised as a sales and retention opportunity.
Proactively drive membership sales, renewals, upgrades, and secondary spend including food & beverage, retail and fitness product sales.
Convert enquiries into memberships through confident objection handling, needs based selling and effective follow up.
Support member retention by building strong relationships, identifying at risk members, and recommending relevant products and services to enhance member experience and results.
Conduct tailored tours of the Gym linked to the individual’s specific goals and upselling based on matching their needs to our facilities and services offered.
Assistant Director responsible for day‑to‑day operations, program management, student staff supervision, and membership services at the Pat Malley Fitness and Recreation Center.
Compensation
$70,600 - $84,700 annually; Compensation will be based on education, experience, skills relevant to the role, and internal equity.
Responsibilities
Manage daily operations of the Malley Center front desk and weight room service desk
Oversee scheduling and administration of programs
Maintain membership records and software (Daxko)
Supervise and mentor student staff
Develop and implement facility policies and procedures
Requirements
Bachelor's degree required, master's degree preferred in a related field
Nice to have: Experience in collegiate environment
Nice to have: Experience with aquatics and memberships