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Associate Technical Delivery Manager

Ensono · Posted Oct 14, 2022

Downers Grove, Illinois, United States +1 more
Associate
1–4 years

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Support the Technical Delivery Management team and develop toward a Technical Delivery Manager role by managing service level tasks, reporting, documentation, and client interactions.

Locations (2)

Downers Grove, Illinois, United States
United States

Responsibilities

Follow up with internal ITSM teams to ensure tasks are completed within defined service levels
Track & report service level exceptions and issues
Assemble & update account level run books & documentation
Prepare presentations, reports, and updates for client facing meetings
Attend and participate in internal and external client meetings as needed

Skills

troubleshooting investigative ownership

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