Lead M&A integration and separation engagements, managing client relationships, developing business, and driving delivery of complex transaction services.
Responsibilities
Lead integration and separation efforts from planning through execution
Coordinate cross-functional teams and client workshops
Develop and grow client network
Sell and structure engagements for pre- and post-close planning
Provide management advice across functional areas
Requirements
Bachelor's degree required
MBA or Master’s in business or a technical field is a plus
IT Service Management (ITSM) Strategy & Transformation Manager focused on ITSM strategy, process design, and operating model advisory to enhance service management maturity for clients.
Locations (4)
Delhi, Delhi, India
Gurgaon, Haryana, India
Mumbai, Maharashtra, India
Bangalore, Karnataka, India
Responsibilities
Analyze, Design & Deliver ITSM strategy, process design, and operating model advisory
Engage with client stakeholders to assess ITSM pain points and current-state service management capabilities
Define problem statements, scope engagements, and drive project workstreams
Partnering with ABS leadership and senior collaborators to define vision, priorities, and roadmap for business model redesign, including benchmarks and value realization targets
Leading end‑to‑end operating model design (capabilities, structures, governance, decision rights) and translating strategy into scalable, enterprise‑wide solutions
Orchestrating implementation across multiple workstreams, including pilots, scaling, governance setup, and alignment with regional and business needs
Building trusted relationships with executives, shaping the transformation narrative, and enabling effective governance, communication, and change adoption
Internal Consulting Program ManagerAon · Milano, Italy